Année de publication: 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001 | 2000 | 1999   Août 2009 Le 10 Août 2009 Les vendeurs, les consommateurs et la récession : Survivre à la tempête La récente crise économique force les vendeurs de tout acabit à fermer leurs portes. De l'autre côté, les consommateurs ont un budget serré en raison des mises à pied et du manque de confiance envers les différentes marques. Alors, comment les vendeurs et les consommateurs survivent-ils à la tempête? Le 5 Août 2009 Jouer à l'avocat du diable avec les techies d'un éditeur innovateur Plutôt que de suivre la route habituelle et d'écrire des analyses sur les tendances principales du marché, nous avons décidé de demander l'opinion et les approches des éditeurs. IFS a rejoint la discussion au sujet de la conception de l'expérience client. English Articles Le 10 Août 2009 Managing Lean Manufacturing Using Microsoft Dynamics AX 2009 A supply chain management system (SCM) is a critical success factor for implementing lean manufacturing. The SCM system helps define product structure, costing information, financial information and reports and is a useful tool in the decision-making process. Le 10 Août 2009 Who Could Object to Faster, More Responsive Supply Chains? Today, global manufacturers have all but abandoned traditional vertical supply chain management to adopt the more flexible horizontal and virtual supply chain concepts. But in changing their business model, they have given up a fair amount of control over their supply chain processes. Le 5 Août 2009 Warehouse Management for Manufacturers: Why Extended ERP Might Be the Right Choice As a provider of enterprise resource planning (ERP) integrated workforce productivity solutions, we have seen many approaches to distribution automation. Adding a warehouse management system is a logical option for many manufacturers, but this article provides insight into another option: extending ERP distribution capabilities to take advantage of a single receiving, inventory, shipping database. Le 3 Août 2009 From Manufacturing to Distribution: The Evolution of ERP in Our New Global Economy Because manufacturers are now competing globally, they have shifted production to developing countries where cost of labor and resources is low. Software vendors have combined supply chain management functionality with enterprise resource planning software to stay globally competitive. Le 3 Août 2009 Playing Devil’s Advocate with an Innovative Vendor’s “Techies” Rather than pursuing the usual route of writing analyses of major market trends, we’ve decided to ask vendors about their opinions and approaches. IFS has re-joined the discussion on the topic of user experience (UX) design.   Juillet 2009 Le 24 Juillet 2009 La veille économique en code source libre : l'évolution tranquille Alors que les organisations doivent rationaliser le coût des logiciels d'entreprise, l'OSBI (open source business intelligence ou veille économique en code source libre) devient rapidement une solution viable. Apprenez-en davantage sur l'état de l'OSBI, en particulier sur les produits d'un éditeur. Le 20 Juillet 2009 L’abécédaire de la téléphonie sur IP : tout ce que vous devez savoir Évaluez-vous actuellement la possibilité d’un système de téléphonie sur IP (ToIP ou VoIP) pour votre organisation? Nous expliquerons en détail le fonctionnement de la voix et de la téléphonie sur IP et tout ce que vous devriez savoir avant de choisir un éditeur de téléphonie sur IP. Le 20 Juillet 2009 Gestion de la relation client : le défi! Je m’appelle Larry Blitz et je suis le rédacteur de la série de « confrontations » des éditeurs de TEC. Le combat d’aujourd’hui oppose deux solutions de GRC populaires : Microsoft Dynamics CRM et NetSuite CRM+. J’espère que vous trouverez ce défi utile et instructif. Je vous invite à envoyer vos commentaires et vos questions à l’adresse suivante : showdown@technologyevaluation.com. Le 14 Juillet 2009 Qui a besoin du RCI? Dix erreurs communes empêchent les calculs du rendement du capital investi (RCI) d’être utilisés à leur pleine capacité. Il est essentiel, pour le succès des décisions importantes (y compris la sélection de logiciels), d’appuyer le calcul du RCI sur des facteurs quantifiables et d’éviter la prise de décision intuitive. Le 9 Juillet 2009 La vérité au sujet de l’exploration de données Les entreprises doivent désormais être très prudentes. Avec des volumes toujours plus élevés de données, les techniques analytiques traditionnelles pourraient faire fi de données précieuses. Par conséquent, les technologies d’exploration de données entrent en jeu. Voici une structure de travail afin de mieux comprendre l’exploration de données. Le 7 Juillet 2009 Deux origines, une seule destination? Un regard sur les deux principaux types de solutions pour la gestion du cycle de vie du produit dans une perspective d’intégration On retrouve deux principaux types de solutions pour la GCVP : les solutions de GCVP-CAO (conception assistée par ordinateur) et de GCVP-PGI (progiciel de gestion intégré). Ces deux types ont une capacité d’intégration différente, mais l’écart entre les solutions diminue en raison des facteurs influençant le marché. Néanmoins, cette différence demeure importante lors du processus de sélection de logiciels. English Articles Le 31 Juillet 2009 Operational Business Intelligence and Performance Management: Key Differentiators The distinction between business performance management and operational business intelligence is sometimes unclear. Many vendor offerings overlap in terms of features and functionality, making it difficult to distinguish between the two. However, there are some differences worth exploring. Le 29 Juillet 2009 ERP: When Transparency Becomes Tunnel Vision The face of manufacturing is constantly changing. As enterprise resource planning (ERP) software evolves and more organizations continue to use ERP solutions, they must find a way to avoid ERP’s “tunnel vision” syndrome as manufacturing continues to grow globally. Le 27 Juillet 2009 Rising Elephant Creates Euphoria: India's Growing Markets Are a Boon for SCM Vendors The nature of the organized retailing market in India may present challenges for software providers, but the opportunity to tap into and benefit from this market's huge (and growing) potential can yield sizable returns for supply chain management software vendors. Le 24 Juillet 2009 Tightening the Chain—Supply Chain Cost-cutting Strategies As companies struggle to control costs, the supply chain and management of supply resources have come under scrutiny. The supply chain is one area where a company can achieve quick gains and receive a fast return on investment. Le 24 Juillet 2009 One Vendor's Exploit of Marrying Infrastructure with Selling and Fulfillment Applications For many manufacturers, distributors and retailers with a mishmash of disparate back-office business applications, Sterling Commerce, a traditional integration and communication provider, has recently unveiled a package designed to automate web-based commerce all the way from order capture to fulfillment and payment, as a result of bringing together a few prudent acquisitions over the last three years. Le 22 Juillet 2009 Retailers, Consumers, and the Recession: Weathering the Storm The latest economic crisis has retailers of all sizes closing their doors. On the flip side, consumers are tightening their pocketbooks due to layoffs and lack of brand trust. So, how are retailers and consumers weathering the storm? Le 22 Juillet 2009 Advancing the Art of Pricing with Science Companies in search of a better, more precise method to determine the best prices for their products and to meet their margins, should harness statistical science to analyze transactions, and associated optimization algorithms to maximize revenues and profits. Le 20 Juillet 2009 An Analyst's View of Process Industry SMB Challenges Process manufacturing industries have distinct needs from an enterprise resource planning (ERP) system. Here’s an overview of what process manufacturing requires from an ERP solution, including business intelligence capabilities. Le 17 Juillet 2009 Open Source Business Intelligence: The Quiet Evolution As organizations face a pressing need to rationalize the cost of enterprise software, open source business intelligence (BI) is fast becoming a viable alternative. Learn about the current state of open source BI, with particular focus on one vendor's products. Le 17 Juillet 2009 Distilling Data: The Importance of Data Quality in Business Intelligence As an enterprise’s data grows in volume and complexity, a comprehensive data quality strategy is imperative to providing a reliable business intelligence environment. This article looks at issues in data quality and how they can be addressed. Le 17 Juillet 2009 Innovations in Business Intelligence Business intelligence (BI) is in the midst of a new wave of innovations. Ideas in the search space, software as a service, and real-time analytics are extending the reach of BI across the complete size spectrum of organizations. This article looks at these technologies and their impact on businesses. Le 15 Juillet 2009 Yet Another Branding Debacle (This Time, It's ERP for Services) Organizations providing billable services to their clients can benefit from an enterprise resource planning solution. But what makes ERP for services different from solutions known as product portfolio management for professional services automation? And which is best for your organization?   Juin 2009 English Articles Le 29 Juin 2009 Four Ways to Botch Your ERP Implementation Process Here are four worst practices that can contribute to the failure of an enterprise resource planning implementation—or the implementation of any other enterprise software, for that matter. Protect your investment and prevent disaster by steering clear of these major mistakes. Le 24 Juin 2009 La verdad sobre la minería de datos Hoy en día, es imperativo ser prudente. Con los crecientes volúmenes de datos, las técnicas tradicionales de análisis no necesariamente encuentran datos cruciales. Consecuentemente, la tecnología de minería de datos crece en importancia. He aquí un marco de trabajo para comprender mejor los procesos de minería de datos. Este artículo está dividido en dos partes: La primera habla de las bases de datos y los procesos de su minería. La segunda explora la evaluación de los modelos y algunas ofertas de estos productos en el mercado. Le 19 Juin 2009 Five Steps to Business Intelligence Project Success Many business intelligence (BI) projects fall short of expectations. Unless organizations implement a methodology and benchmark the success other organizations have experienced, BI implementations may fail to provide the desired results. This article identifies five steps organizations should take when implementing BI solutions. Le 19 Juin 2009 The Truth about Data Mining It is now imperative that businesses be prudent. With rising volumes of data, traditional analytical techniques may not be able to discover valuable data. Consequently, data mining technology becomes important. Here is a framework to help understand the data mining process. Le 12 Juin 2009 Who the Heck Needs ROI? Ten common errors prevent return on investment (ROI) calculations from being used as much or as well as possible. Avoiding intuitive decision making and basing ROI on quantifiable factors is essential to the success of major decisions, including software selection. Le 12 Juin 2009 Justification of ERP Investments         Part 1: Quantifiable Benefits from an ERP System Studies that surveyed manufacturers about the impact of ERP systems on firm performance indicate that company size and industry do not affect the results. Benefits have been indicated for large and small firms, whether they make standard or custom products or are in discrete or process manufacturing environments. This section explains the quantifiable benefits in terms of several areas of improvement. Reprinted from Maximizing Your ERP System by Dr. Scott Hamilton. Le 10 Juin 2009 Your Reference Guide to SMB Accounting Software Features This reference guide provides insight into the accounting features and functions currently available on today's market for small to medium businesses (SMBs). It will help you determine which features your organization needs—and doesn't need. Le 5 Juin 2009 Vendor Spotlight: Agresso Welcome to TEC's Vendor Spotlight series. This installment focuses on Agresso, a Netherlands-based ERP vendor now enjoying its fair share of success in North America. So how successful is Agresso? Just ask SAP—Agresso claims to have won over $50 million (USD) against SAP in 61 separate deals… Le 5 Juin 2009 A Traditional ''Local Touch'' Leader Espouses a More Global Vision Rather than pursuing the usual route and writing our opinions and analyses of major market trends and then giving the pertinent vendors a chance for a factual review and feedback, we’ve done the opposite, and have asked different vendors about their opinions and their approaches to market trends. Sage is the most recent vendor to join this discussion. Le 3 Juin 2009 Who to Blame for Project Failure? Look Up—Not Down, Not Left, Not Right Project failure is not a nice topic. None of us wants to be involved in a failure. But when a failure occurs, we feel compelled to assign blame. But who really is to blame, and how can a company avoid the same problems in the future? Le 3 Juin 2009 Reaching the Peak of CMMI: How Fast Can You Climb? Implementing Capability Maturity Model Integration (CMMI) at Maturity Level 5 enables an organization to optimize its performance. Learn about the critical success factors for CMMI High Maturity level appraisals; world-class practice for establishment and coaching of a local SEPG group; and the secrets of one organization’s rapid implementation of CMMI High Maturity practices.   Mai 2009 Le 19 Mai 2009 Neuf façons d’utiliser les PGI pour alléger la chaîne logistique du secteur manufacturier Des livres entiers, des formations approfondies et des processus de certification sont dédiés aux pratiques logistiques allégées (lean en anglais). Mais au sein de tout environnement de fabrication, quelques étapes relativement faciles peuvent aider n’importe quelle entreprise à alléger sa chaîne logistique. Dans cet article, nous survolerons ces simples méthodes que peuvent utiliser les compagnies. English Articles Le 29 Mai 2009 Today's Discrete ERP Landscape: Trends, Challenges, and Solutions With web-enabled technology, business intelligence, and supply chain management becoming integral parts of the manufacturing environment, discrete enterprise resource planning (ERP) applications today are not as they once were. Learn about the current trends and how to select a discrete ERP system for your needs. Le 27 Mai 2009 Tactical Human Resources Evolves into Strategic Human Capital Management In contrast to traditionally investing in automation technologies for better use of tangible assets, enterprises have begun to invest in optimizing human capital. Human capital management, or talent management, is a set of human resources practices focusing on the acquisition, management, and optimization of the enterprise workforce. Le 27 Mai 2009 Employee Training in a Recession Organizations reassessing their staffing levels are both reducing headcount and cutting employee-related expenses, even if training can provide long-term benefits. This article discusses the increased importance, benefits, and risks of employee training in a recession with respect to enterprise systems. Le 18 Mai 2009 Factors Inhibiting the Widespread Adoption of Business Performance Management Business performance management (BPM) and business intelligence (BI) solutions are at a crossroads. Vendors from each domain compete in the same market. BPM vendors are at a disadvantage due to BI's penetration and expansion into the BPM market. Le 15 Mai 2009 Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com. Le 6 Mai 2009 Three Ways ERP Can Help Manage Risk and Prevent Fraud If enterprise resource planning (ERP) isn't properly implemented to manage risk, your organization may face loss due to fraud or other hazards. Take advantage of ERP's capacities for role-based security, on both the business and the IT sides of your processes. Le 1 Mai 2009 What's Holding Back Online Appointment Booking? False myth and common misconceptions are preventing hospitals and clinics from adopting online appointments. Le 1 Mai 2009 A Road Map to Electronic Medical Record System Implementation It’s crucial to define the scope of an electronic medical system implementation, as well as to outline each stage of the project and the resources that will be needed. A failed implementation will paralyze the operational capabilities of a health care organization, but the right methodology will help ensure a successful implementation.   Avril 2009 Le 23 Avril 2009 La formation des employés en période de récession Les organisations qui réévaluent leurs effectifs réduisent le nombre de leurs travailleurs et coupent dans les dépenses liées aux employés, même si la formation offre des avantages à long terme. Cet article traite des avantages, des risques ainsi que de l’importance croissante de la formation des employés quant aux systèmes d’entreprise durant une récession. Le 21 Avril 2009 Survivre à la récession grâce à un PGI axé sur les projets Une différence majeure sépare la gestion par projet et la gestion de projet. Au moyen d’un logiciel axé sur les projets, les organisations peuvent intégrer une approche de gestion par projet au sein de leur entreprise et ainsi être en mesure de mieux répondre à la demande continue. Elles peuvent également mieux surmonter la récession et optimiser leur position durant la relance économique. English Articles Le 29 Avril 2009 Business Intelligence: Its Ins and Outs In today's highly competitive business climate, the quality and timeliness of business information for an organization is not only a choice between profit and loss, it is a question of survival or bankruptcy. No business organization can deny the inevitable benefits of business intelligence. Le 27 Avril 2009 Business Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns and using software to help drive business decisions and develop corporate strategy. For an organization, there are many benefits to implementing a BPM solution. Le 20 Avril 2009 Weather the Recession with Project ERP There’s a notable difference between management by project and project management. By using project-centric software, organizations can implement the former and better address how to supply on-going demand, allowing them to better weather the recession and optimize their position during the recovery. Le 20 Avril 2009 The Business Model for the 21st Century Is Project-centric Cost, time, resources, cash, and risk have always been the basics of project management. But as business as a whole becomes more project- rather than process-oriented, management technologies must in turn become more project-centric. Le 13 Avril 2009 How to Measure Customer Satisfaction Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system. Le 10 Avril 2009 A Guide to Selecting Process Enterprise Resource Planning Software Today, the issue of regulatory compliance touches every enterprise, and process manufacturers are no exception. To answer the challenge of this new reality, vendors now offer enterprise resource planning systems with far more features and functionality than ever before. But how can an organization choose the right system to meet its business needs?   Mars 2009 English Articles Le 30 Mars 2009 The G-word: Do Businesses Touting Green Really Practice What They Preach? The word “green” these days is everywhere—especially in business. However, it’s difficult to know whether the environmental concerns of these businesses are sincere. Are their so-called “green practices” truly focused on the protection of the environment, or are they a profit-driven marketing initiative? Le 27 Mars 2009 Managing the Overflow of E-mails Only effective e-mail management, together with records management and policies for employees on how to manage their e-mails, will help organizations deal with compliance regulations and potential litigation. Le 25 Mars 2009 Squeeze Play in the Supply Chain Management Market Changing business requirements have forced supply chain execution (SCE) vendors to expand via add-on modules. Seeing this upward push from the SCE vendors, enterprise resource planning vendors are now pushing downward and including SCE modules within their solutions. Le 23 Mars 2009 Contemporary Business Intelligence and Its Main Components Business intelligence (BI) represents the tools and systems that play a key role in the strategic planning process by allowing a company to manipulate corporate data for decision-making. But what exactly are the primary components of BI? Le 20 Mars 2009 ''Evergreen''—Environmental Regulations for High-tech and Electronics, Chemical, and Oil and Gas Industries High-tech and electronics, chemical, and oil and gas industries each have their fair share of regulatory requirements to meet, and an increasing number include environmental directives. Enterprise applications designed to meet their distinct needs should help pave the way to compliance. Le 20 Mars 2009 Off-loading Some Green Compliance Burdens: Can Enterprise Applications Meet the Challenge? The European Union’s WEEE Directive requires electronics manufacturers of member states to manage and pay for electrical and electronics waste recycling. Yet some prospective business service providers are waiting for the legislation and market to mature before offering their solutions. Le 16 Mars 2009 Preparing for Product Development in Process Manufacturing Combining process industry–oriented product lifecycle management capabilities with process manufacturing–oriented enterprise resource planning ones can help alleviate many of the challenges particular to the process manufacturers, especially in the areas of product development and regulatory compliance. Le 9 Mars 2009 A Primer on Lean Manufacturing Using Microsoft Dynamics AX: Case Studies To enable organizations to support lean and traditional manufacturing practices in a single system, Microsoft Dynamics AX has incorporated lean manufacturing constructs into its package. Several case studies illustrate the use of kanbans in various lean environments. Le 9 Mars 2009 Nine Ways to Use ERP to Make the Manufacturing Supply Chain Lean There are entire books and thorough training and certification processes devoted to lean supply chain practices. But within any manufacturing environment, there are a few relatively simple steps that will help any enterprise make its supply chain lean. In this article, we will touch on these simple measures—measures that any company can take. Le 6 Mars 2009 Managing Customer Returns and RMAs Using Microsoft Dynamics AX Returned material authorization (RMA) built on sales order functionality, such as that used by Microsoft Dynamics AX, can drastically simplify RMA processes. Le 4 Mars 2009 Managing Customer Returns and RMAs There are common and unique variations to returned material authorizations (RMAs) that can compound a company’s enterprise resource planning (ERP) system. Identifying RMA variations enables a company to determine what needs to be simplified and what needs to be modeled in an ERP system.   Février 2009 English Articles Le 27 Février 2009 ''Star Search''—Talent Management Made Simple One of the biggest challenges businesses face today in the area of human resources is the recruitment and retention of skilled talent. Combining a talent management strategy with an integrated talent management system can help ensure you have the right people in place to meet your organization’s needs. Le 20 Février 2009 The Best-kept Secret in the Product Lifecycle Management Mid-market The name Omnify Software may hardly come to mind when one thinks of the product lifecycle management (PLM) leaders, but that might change down the track Le 13 Février 2009 Yet Another Branding Debacle (This Time, It’s ERP for Services) Organizations providing billable services to their clients can benefit from an enterprise resource planning solution. But what makes ERP for services different from solutions known as product portfolio management for professional services automation? And which is best for your organization? Le 4 Février 2009 Two Origins, One Destination? A Look at the Two Main Genres of PLM Solution from the Integration Standpoint There are two major genres of PLM solution: CAD-PLM and ERP-PLM. These two types have different integration capabilities, but the gap between them is shrinking thanks to various factors driving the market. Currently, however, the difference still matters in the solution selection process.   Janiver 2009 English Articles Le 28 Janiver 2009 A VoIP Primer—Everything You Need to Know about VoIP Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know before selecting a VoIP vendor. Le 12 Janiver 2009 Learning Management Systems (LMS) Showdown: Saba vs. Sumtotal I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown pits two major learning management system vendors against each other, head-to-head: Saba Software and SumTotal Systems. I hope you find this LMS Showdown helpful and informative. I welcome all your comments and questions at showdown@technologyevaluation.com. Le 7 Janiver 2009 Front-office Lean—Taking Lean Manufacturing Beyond the Shop Floor Lean manufacturing practices are employed to some degree on almost every manufacturing floor, but many companies aren't realizing the real benefits of lean by bringing lean to their front-office operations. Here are a few tips on lean office operations. Le 7 Janiver 2009 Advanced Front Office Lean with Business Modeler Software When part of an enterprise software environment, business modeler software can reduce training costs, prevent errors, and minimize non-value added work. And if properly integrated, it can be both a tool for senior management and for hands-on system users. Le 5 Janiver 2009 Application Giants in Duel and Duet for Users’ Hearts, Minds … and Wallets While SAP and Microsoft are concurrently partnering for certain initiatives, they are still dueling about who is bigger, better, smarter, whose user screens are prettier and more user-friendly, and so on. But the major question is whether the market and users are ultimately going to be better for it.
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