- Accueil
- Consultez la vitrine
- Recherche avancée
- Articles
- Comparaisons en ligne et rapports
| index \\ Automatisation de la force de vente (AFV) | ||||
 Automatisation de la force de vente (AFV) Liste des logicielsLa base de connaissances sur l'automatisation de la force de vente (AFV, en anglais SFA pour Sales Force Automation) permet à l'entreprise qui souhaite améliorer la communication et l'efficacité des relations entre la force de vente, ses clients et les autres départements de choisir le progiciel répondant le mieux à ses besoins. Parmi les différents modules de cette base, on retrouve notamment la gestion des contacts et prospects, la gestion et configuration des produits, l'aide à la négociation, l'établissement de devis et la prise de commandes, la gestion des comptes clients, les stratégies et prévisions de ventes, le calendrier de livraison et le service à la clientèle. Aplicorby Aplicor Inc. The Aplicor software solution is an integrated, wireless, and web-based CRM suite that includes sales force automation (SFA), marketing automation, project office, customer support, and an enterprise portal. e-Synergyby Exact Software North America Exact Software’s e-Synergy is a web-based collaborative platform that includes customer relationship management (CRM) and human resources (HR) functionality, including real-time financials, multisite reporting, and relationship and knowledge management capabilities. IFS CRMby IFS IFS CRM connects front-office processes such as sales and marketing with back-office functions.The application supports sales staff with a step-by-step qualification process, providing an overview of where users are in the sales process. Infor CRM Epiphanyby Infor SSA CRM is a customer relationship management (CRM) solution for integrated marketing, sales, and services. Intelisis ERPby Intelisis Designed specifically for the Mexican market, Intelisis is an integrated system that helps control companies' functional operations with a single system. Microsoft Dynamics CRMby Microsoft Microsoft Dynamics CRM 3.0 Professional is a customer relationship management (CRM) solution that provides tools and capabilities needed to create and maintain a picture of customers, from first contact, through purchase and post-sales. NetSuite CRM+by NetSuite NetSuite CRM+ holds corporate data in a single database, giving executives access to their key performance metrics on a customizable, real time dashboard. Sage SalesLogixby Sage Software With more than 300,000 users at over 7,300 companies, Sage SalesLogix is the CRM leader for small to medium-sized businesses. SalesForce.com Enterprise Editionby Salesforce.com Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. Siebelby Oracle Oracle's Siebel Customer Relationship Management applications help provide insight to the right person at the right time, leading to faster, better informed decisions. Sugar Suiteby SugarCRM Sugar Suite is an enterprise-class CRM solution encompassing four major functional components: Sugar Sales, Sugar Marketing, Sugar Support, and Sugar Collaborate. Surado CRMby Surado Solutions Surado CRM helps businesses know and maintain their customers. Surado CRM is an enterprise-level CRM solution that provides coordination between customer care (service and support), sales, marketing, and other functions that touch your customers. EBSuite CRMby EBSuite The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. Power Suiteby Entrepids Inc. Entrepids offers Power Suite, a product suite for demand chains. The suite covers such areas as order management, e-commerce, channel management, mobile SFA, CRM, portals and intranets, contact management, and security management. |
Technology News
Lou Talarico et Kevin Ramesan- 4/19/2003 Utiliser une base de connaissances dans le processus de sélection permet de réduire le temps, les risques et les coûts associés à toute acquisition de progiciel en général et, dans le cas qui nous intéresse, à une application de gestion de la relation avec le client (GRC, en anglais CRM pour Customer Relationship management). Lou Talarico et Kevin Ramesan- 4/18/2003 Depuis ces deux dernières années, il semble qu'il ne s'est pas passé une semaine sans que la presse ne relate l'échec d'un projet de gestion de la relation client (GRC, en anglais CRM pour Customer Relashionship Management). Plusieurs de ces articles ne manquent pas d'associer cet échec à l'absence ou à la faiblesse des objectifs d'affaires qui sous-tendent cette initiative CRM. Il est difficile de l'admettre, mais la majorité des projets ont ainsi échoué à cause de leur mauvaise procédure de sélection. |
|||
|
||||
Liste des catégories | Recherche relatives aux éditeurs / solutions | Joindre le répertoire | Articles | À propos de TEC | Contactez-nous
Copyright © 2008 Technology Evaluation Centers inc.
Tous droits réservés. Toute reproduction sans autorisation écrite est formellement interdite. UID:130
