Pivotal CRM par CDC Software
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Créé : 5/24/2007
CDC Software is a provider of enterprise software applications designed to help organizations deliver a superior customer experience while increasing efficiencies and profitability. The CDC Software product suite includes Pivotal CRM (customer relationship management); c360 CRM add-on products, industry solutions, and development tools for the Microsoft Dynamics CRM platform; Ross ERP (enterprise resource planning) and SCM (supply chain management); MVI real-time performance management; IMI warehouse management and order management; and Platinum China HR (human resource) and business analytics solutions.
These industry-specific solutions are used by more than 5,000 customers worldwide, with strong representation in the manufacturing, financial services, healthcare, home building, real estate, and wholesale and retail distribution industries.
CDC Software's product offerings are complemented by a full continuum of services that span the lifecycle of technology and software applications, including implementation, project consulting, outsourced business services, application management, and offshore development.
CDC Software is the enterprise software unit of CDC Corporation (NASDAQ: CHINA) and is ranked number 18 on the Manufacturing Business Technology 2006 Global 100 List of Enterprise and Supply Chain Management Application vendors.
Pivotal CRM is the customer relationship management (CRM) product suite of CDC Software, The Customer-Driven Company. The Pivotal CRM platform and the applications built upon it are highly flexible, enabling customers to mold the software to fit the way they do business. Extreme architectural flexibility cuts down on the time and cost of customizing Pivotal CRM solutions and allows businesses to create the internal processes and external customer experience that fit their strategy and vision.
CDC Software's industry applications are a testament to the flexibility of Pivotal CRM. Leveraging this flexibility and deep knowledge of the financial services, home building and real estate, manufacturing, health care, and business service industries, the vendor has developed industry-tailored
applications that mirror the functional needs and data models of these industries--while still providing the flexibility to fine-tune the system to meet the unique needs of individual companies. These industry-tailored applications save time, money, and effort in implementing custom systems.
More than 1,800 companies around the world have licensed Pivotal CRM, including Centex Homes, Farm Credit Services of America, Premera Blue Cross, Qiagen, Sharp Electronics Corporation, and WellCare Health Plans. For more information, visit the company's web site http://www.pivotalcrm.com
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Le segment vertical ou secteur d'activité auquel le service ou la solution est destiné(e).
- Aérospatial et Défense (A&D)
- Associations/Organismes à but non lucratif
- Banques
- Produits chimiques
- Produits de consommation courante
- Électronique/Technologie de pointe
- Génie civil & Construction
- Métaux travaillés
- Institutions financières
- Restauration
- Mobilier et accessoires
- Hôtellerie et casinos
- Soins de santé
- Enseignement supérieur
- Produits industriels et commerciaux/machines
- Assurance
- Bois/Petit bois d'oeuvre
- Fabrication
- Appareils médicaux et matériel de laboratoire
- Pétrole et gaz
- Pâte et papier
- Industrie pharmaceutique/Science de la vie
- Secteur public/Gouvernement
- Édition/Médias
- Immobilier
- Plastique
- Fournisseur de services
- Acier/Industries de transformation
- Transport
- Textile, Vêtements et Chaussures
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Fonctionnalité, service ou module offerts par une entreprise.
- Analytique
- Gestion de canaux
- Gestion des contacts
- Gestion des contrats clients
- Références des clients
- Service à la clientèle et support
- Gestion des documents
- Commerce électronique B2B
- Gestion des courriels
- Marketing par courrier électronique
- Service après–vente
- Internationalisation
- Gestion du marketing
- Informatique mobile
- Configuration de produits et de prix
- Gestion du capital relation
- Automatisation de la force de vente (SFA)
- Propositions commerciales
- Enquêtes
- Gestion des processus métier
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The ability Pivotal CRMhas to adapt to non-native, national or regional standards(e.g., tax and regulatory compliance). This relates to Pivotal CRM's level of presence and localization capabilities.
- Asie
- Asie du Sud–Est (incluant l'Extrême–Orient et le Japon)
- Australasie
- Europe (Est, Centre et Sud)
- Europe (Ouest et Nord y compris le Royaume–Uni)
- Amérique Latine (Mexique, Amérique Centrale, et Amérique du Sud)
- Amérique du Nord (Canada et États–Unis)
- Moyen–Orient
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A selection of server platforms supported by Pivotal CRM.
- Windows Server (NT/2000/XP)
- Solution hébergée (non installée sur le serveur du client)
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La taille des entreprises (nombre total d'employés) auxquelles le produit convient.
- 1 – 50 employés
- 51 – 200 employés
- 201 – 500 employés
- 501 – 1 000 employés
- 1 001 – 5 000 employés
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Le nombre de sites que doit avoir l'entreprise utilisatrice pour que le produit convienne.
- Entreprise à site unique
- 2–10 sites
- 11–20 sites
- 21–40 sites
- 40–100 sites
- Plus de 100 sites
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| Siège social : |
Two Concourse Parkway, Suite 800
Atlanta, GA
30328
UNITED STATES
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| Numéro de téléphone : |
1 770-351-9600
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| Numéro de télécopieur : |
+1 770-351-0036
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| Ligne sans frais : |
NA |
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December
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 Read CDC Software Related Articles in Our Article Archive
CRM pour les sociétés d'assurances et financièresPivotal CRM for Financial Services Pivotal CRM for Financial Services offers comprehensive, integrated, industry-specific capabilities that increase insight into operational performance, streamline processes across the value chain, and improve responsiveness to client demands.
FinancesRoss Enterprise
Ross Enterprise software is an integrated enterprise resource management
solution (including enterprise resource planning, supply chain management, and customer relationship management)
specifically designed to meet the information needs of process manufacturers.
ERP - DistributionRoss ERPRoss ERP software systems from CDC Software address industry-specific challenges for recipe and formula-based manufacturers.
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Progiciels de gestion intégrés (PGI/ERP) pour la production linéaireRoss Enterprise Ross Enterprise software systems from CDC Software address industry-specific challenges for recipe and formula-based manufacturers.
Progiciels de gestion intégrés (PGI/ERP) pour la production mixteRoss Enterprise
Ross Enterprise
software systems from CDC Software address industry-specific challenges for recipe
and formula-based manufacturers.
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