The Aplicor software solution is an integrated, wireless, and web-based CRM suite that includes sales force automation (SFA), marketing automation, project office, customer support, and an enterprise portal. For more information, visit the company's web sitehttp://www.aplicor.com/
Deltek Vision CRM provides a complete business development and marketing solution targeted at project-based, professional service organizations. With Vision CRM, professional services organizations can manage and leverage centralized client, contact, opportunity data, and previous project history to make more effective business development decisions while increasing client satisfaction and revenue. In addition to a flexible configuration model for supporting a firm's unique process requirements, Vision CRM also delivers proposal automation functionality, which helps organizations to efficiently produce custom proposals, request for proposal (RFP) responses, and government proposals that include the firm's most recent and relevant experience.For more information, visit the company's web sitehttp://www.deltek.com
Microsiga
Protheus is enterprise resource planning and customer relationship management
software based on TOTVS TEC architecture. It is independent of operational systems,
databases, and interfaces. Developed to conquer a market eager to implement
results driven management and operation processes, Microsiga Protheus is flexible, easy
to use, and customizable. Supported by TOTVS, Microsiga
Protheus has offices and clients in others countries. It is the flexible and
international software of TOTVS and the ERP solution is based entirely on
Microsoft technology.
For more information, visit the company's web site:
http://www.totvs.com
NetSuite CRM+ holds corporate data in a single database, giving executives access to their key performance metrics on a customizable, real time dashboard. It also combines customer-facing CRM and web capabilities with back-office ERP and collaboration capabilities for partners.For more information see the company's web sitehttp://www.netsuite.com/techweb or product home pagehttp://www.netsuite.com/techevalproducts
CDC Software's Pivotal CRM is a customer relationship management (CRM) solution for companies that want to use CRM strategically—to model, enhance, and streamline their sales, marketing, and customer service processes. Built with the user experience in mind, Pivotal CRM allows companies to tailor the system to their users' needs. With a Microsoft-style interface and role- and task-based navigation, Pivotal CRM is a familiar and comfortable system for users, which can help reduce the learning curve and increase the speed of user adoption. Pivotal CRM embeds Microsoft Outlook and Microsoft SharePoint within the CRM system and integrates closely with the Microsoft Office suite.
For more information, visit the company’s Web site
www.cdcsoftware.com
or the product homepage
www.cdcsoftware.com/en/PivotalCRM.aspx
Surado CRM is a sensible best-of-breed solution that achieves fast user acceptance, quick return on investment, and high-value customer experiences that drive company growth and profitability. Created specifically to meet the expanding and changing needs of growing companies and divisions of large organizations, Surado CRM provides flexibility, scalability, robustness, and an open architecture. Our modular product design begins by offering a powerful and comprehensive software suite enabling seamless coordination between sales, marketing, customer service, and support—right out of the box. Surado CRM then allows for a high degree of customization, fast integration with third-party applications, and advanced security options while providing a host of powerful product options that tailor to individual business requirements including integration tools, an offline solution, and Web-enabled modules. Surado CRM enables tight integration with other applications such as financials, supply chain management, customized applications, and other back-office systems, enabling organizations to leverage existing technology investments while promoting a true 360-degree view of customer interactions across the entire organization.For more information see the product homepage:www.SuradoCRM.com
BizAutomation CRM + Business Management is an all in one e-business suite designed to serve the end-to-end requirements of small businesses that have Microsoft Exchange on their network, or that want to subscribe to the suite via one of our hosted Exchange partners. All modules are offered in their entirety and can be used as needed, without the need to pay for add-on modules. It's the only business suite that leverages a 100 percent browser-based web interface via Outlook Web Access (OWA) and regular Outlook.For more information visit the company web sitehttp://www.bizautomation.com/TEC.htm
Clientele from Epicor Software is an integrated CRM system. Clientele quickly captures, routes, organizes, and stores the information that comes out of all customer interactions, including phone calls, e-mail, and automated web contacts. This information can then be shared and analyzed, and accessed every time users are in contact with customers.Epicor Clientele is intended to enable users to manage the customer relationship lifecycle, from generating leads to closing sales, and to providing support that results in additional business. It provides integrated sales and customer support functionality.The Clientele CRM Suite is a set of enterprise CRM applications for small to midsized companies. Clientele CRM is built entirely on the Microsoft .NET platform to provide accessibility, extensibility, and integration.For more information, see the company's web sitehttp://www.epicor.comor the product homepagehttp://www.epicor.com/www/products/enterprise/clientele/
Microsoft Dynamics CRM is a fully
integrated customer relationship management (CRM) solution comprised of a robust
suite of sales, marketing, and customer service capabilities. The product offers
businesses of all sizes a fast, flexible, and affordable solution for finding,
winning, and growing profitable customer relationships. Native Office Outlook
integration encourages rapid user adoption, improves productivity, and helps
streamline business processes for greater overall impact. Microsoft Dynamics CRM
provides enterprise scalability, performance, and flexibility with a choice of
on-premise and on-demand deployments.
For more information, visit the company's websitehttp://www.microsoft.com/or the product homepagehttp://www.microsoft.com/dynamics/crm/product/default.mspx
Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components:Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer interaction.Sales—provides sales force automation and opportunity management capabilities that facilitate customer conversations by driving intelligence into every customer interaction.Service—serves as the foundation for personalized contact center operations, giving customer service representatives a unified view of customers across all existing systems and empowering them to shorten call times and resolve issues on the first call. Powerful real-time analytics drive personalized, customer-focused processes and offers, turning customer interactions into revenue opportunities across emails, phone calls, and web inquiries.For more information see the company's web sitehttp://www.infor.com/
or product homepage:
http://www.infor.com/solutions/crm/
Maximizer CRM is an integrated sales, marketing, and customer service and support management solution accessible via multiple platforms: Web, mobile, and desktop. It offers simple-to-use list-based views, with customizable column setups and reports to display all the important details of each contact on one screen. It is easily configurable for organizations in any industry and is a key tool to optimize sales processes, enhance marketing initiatives, and improve customer service. Maximizer Software offers both on-premise and cloud-based solutions.
For more information, visit the company's Web
site
http://www.maximizer.com
or the product homepage
http://www.maximizer.com/products-services/
Salentica AdvisorDesk(based on Microsoft Dynamics CRM)
by Salentica Inc
Salentica AdvisorDesk is a CRM and client reporting
solution built around Microsoft CRM and designed to meet the requirements of
private and institutional wealth management firms.
For more information, visit the company's Web site
http://www.salentica.com
or the product homepage
http://www.salentica.com/market_solutions/wealth_management
The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules.
Kepler ERP is a fully integrated enterprise resource planning solution. While the company originally developed solutions for financial simulation, it now produces systems that are focused on supporting inventory functionality, invoicing, accounts receivable, accounts payable, and more.
EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists.
Infor ERP SyteLine CRM is a web-based customer relationship management application that provides sales force automation, marketing, quote, order, and support management.
Designed specifically for the Mexican market, Intelisis is an integrated system that helps control companies' functional operations with a single system.
The Lawson M3 Customer Sales and Service Suite is a suite of applications designed for medium-sized enterprises, focusing specifically on revenues and margins.
Metrix provides functionality for contact center, field service, mobile workforce, contract life cycle, service parts and logistics, return service, and warranty and assets.
Entrepids offers Power Suite, a product suite for demand
chains. The suite covers such areas as order
management, e-commerce, channel management, mobile SFA, CRM, portals and intranets,
contact management, and security management.
Employing service-oriented architecture (SOA) capabilities, QAD 2007 includes
functionality to address supply and demand chains, enterprise assets,
transportation, and logistics.
SageCRM/SageCRM.com is a web- and
wireless-based solution, which provides access to customer sales, marketing, and
support information, as well as access to back-office accounting and operations
systems.
Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics.
SAP CRM has been used in over twenty-five industries
including automotive, chemicals, consumer products, professional services, high
tech, and wholesale distribution.
Oracle's Siebel Customer Relationship Management applications help provide insight to the right person at the right time, leading to faster, better informed decisions.
The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM.
SugarCRM Suite comes in two commercial versions: Sugar Professional and Sugar
Enterprise.
Sugar Professional is a CRM tool for organizations of all sizes, with
functionality covering sales, marketing, and customer support.
SuperOffice CRM solutions cover enterprise needs within customer tracking and follow-up, document handling and archiving, daily task planning, sales force automation (SFA), marketing automation, and management reporting related to CRM.
Exact Synergy can help organizations create and manage their business
communities and processes by bringing together individuals, documents, and
activities.
SYSPRO is a fully integrated business software solution that provides control over the planning and management of all facets of business including accounting, manufacturing, and distribution operations in a variety of industries.
webCRM covers the needs for a small business with two to five employees, and at the same time provides features for backup, sharing of information between people at different locations, shared calendars, shared archives for customer-related documents, standard contracts, data sheets, and more.
Microsoft Dynamics CRM is a fully integrated customer
relationship management (CRM) solution comprised of a suite of sales, marketing,
and customer service capabilities.
GoPro Case Professional is an integrated case management and document
management application. This latest version of GoPro Case runs on top of Lotus
Domino R5,R6,R7 or R8.
InfusionSoft's customer relationship management (CRM) solution is built
specifically for marketers, entrepreneurs, and small businesses that recognize
marketing and automation are necessary to growing quickly and profitably.
KiBS customer relationship management (CRM) delivers integrated sales force
automation (SFA), marketing, and service capabilities accessible through its
web-based user interface.
Mediacore CRM provides a platform to support marketing, sales, and service
activities. The software uses a consolidated customer database to obtain an
overview of all business activity at any time.
