IT Services - 評価参考資料

評価参考資料

アウトソーシング：　ITインフラストラクチャー IT Servicesと競合製品との比較

下の図表は、貴社が製品に求める各機能を確認する良い材料です。この図を見ると、対象製品の長所と短所が顕著に表されています。対象分野を満遍なく、平均的にカバーする製品を持っているベンダーがある一方で、専門分野を持ち、特定分野のみ優れた機能を開発しているベンダーもあります。競合製品の平均は実在の製品のもので、グラフ内には他にも対応度が最高・最低な製品を表示しています。アウトソーシング：　ITインフラストラクチャー

製品が対象とする企業はそれぞれ違っています。 下記の図表のみで製品の良し悪しを判断すべきではありません。 考慮すべきことは多々あります。たとえば、製品の価格もそのひとつです。必要最小限の機能を備えた製品が、ある企業にとっては価格と機能のバランスがとれ、選定対象になります。

これは、製品の評価レポートです。このレポートでベンダーおよび製品対応度を詳細に報告しました。TECのアウトソーシング：　ITインフラストラクチャー評価モデルは機能項目を網羅しているので情報提供依頼書（RFI） や 業務必要事項 の検討に役立つ資料です。

The graphs below were developed as a high-level competitive rating analysis of IT Services by Infosys Technologies. They display the standard scores of the vendors solution, as determined through TECs default Outsourcing, IT Infrastructure model. The graphs reflect 528 functional, technical, and business criteria.

Overall

Outsourcing, IT Infrastructure Modules

Overall
Employee Information
IT Facility and Data Center Operation
Distributed Technology Operation
Network and Communications Service
Business Continuity and Disaster Recovery
Security
Certifications and Accreditations
Client Experience
Business Flexibility

Buy the Outsourcing, IT Infrastructure Software Evaluation Report to uncover the details of this analysis.

The first graph is an overview of the main modules in the knowledge base, while the rest of the graphs display the submodules within the Outsourcing, IT Infrastructure hierarchy. To put this vendors solution in perspective, these graphs provide three sets of competitve data benchmarks.

	IT Services Rating displays the level of support for functionality and services provided by IT Services by Infosys Technologies.
	Average Competitor Rating displays the average level of support for functionality and services provided by all of the vendors within TECs knowledge base.
	Competitor with the Lowest Rating is a real product or service solution. It indicates the overall lowest level of support for functionality or services (based on TECs model of Outsourcing, IT Infrastructure solutions).
	Competitor with the Highest Rating is a real product or service solution. It indicates the overall highest level of support for functionality or services (based on TECs model of Outsourcing, IT Infrastructure solutions).

Outsourcing, IT Infrastructure Main Modules

Employee Information

Outsourcing, IT Infrastructure Modules

Overall
Employee Information
IT Facility and Data Center Operation
Distributed Technology Operation
Network and Communications Service
Business Continuity and Disaster Recovery
Security
Certifications and Accreditations
Client Experience
Business Flexibility

Buy the Outsourcing, IT Infrastructure Software Evaluation Report to uncover the details of this analysis.

This RFP is focused on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these outsource providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc. The primary objective of the provider is to provide the services and support to help ensure that the customer's systems and network are up and running at all times.

Employee Information Modules Ratings

IT Facility and Data Center Operation

Outsourcing, IT Infrastructure Modules

Overall
Employee Information
IT Facility and Data Center Operation
Distributed Technology Operation
Network and Communications Service
Business Continuity and Disaster Recovery
Security
Certifications and Accreditations
Client Experience
Business Flexibility

Buy the Outsourcing, IT Infrastructure Software Evaluation Report to uncover the details of this analysis.

The primary objective of the provider is to provide the services and support to help ensure that the customer's systems and network are up and running at all times. This section of the RFP addresses a provider's strength and experience in running a dedicated IT facility or data center. This includes situations where the provider takes over and operates the customer's IT facility or where the provider maintains and supports substantially all of the the customer's technology infrastructure.

IT Facility and Data Center Operation Modules Ratings

Distributed Technology Operation

Outsourcing, IT Infrastructure Modules

Overall
Employee Information
IT Facility and Data Center Operation
Distributed Technology Operation
Network and Communications Service
Business Continuity and Disaster Recovery
Security
Certifications and Accreditations
Client Experience
Business Flexibility

Buy the Outsourcing, IT Infrastructure Software Evaluation Report to uncover the details of this analysis.

Support for distributed hardware and software.

Distributed Technology Operation Modules Ratings

Network and Communications Service

Outsourcing, IT Infrastructure Modules

Overall
Employee Information
IT Facility and Data Center Operation
Distributed Technology Operation
Network and Communications Service
Business Continuity and Disaster Recovery
Security
Certifications and Accreditations
Client Experience
Business Flexibility

Buy the Outsourcing, IT Infrastructure Software Evaluation Report to uncover the details of this analysis.

The typical types of activities that these outsource providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site or application hosting, etc. The primary objective of the provider is to provide the services and support to help ensure that the customer's systems and network are up and running at all times.

Network and Communications Service Modules Ratings

Business Continuity and Disaster Recovery

Outsourcing, IT Infrastructure Modules

Overall
Employee Information
IT Facility and Data Center Operation
Distributed Technology Operation
Network and Communications Service
Business Continuity and Disaster Recovery
Security
Certifications and Accreditations
Client Experience
Business Flexibility

Buy the Outsourcing, IT Infrastructure Software Evaluation Report to uncover the details of this analysis.

Business continuity and disaster recovery involves recovery services such as integrated recovery capabilities for operating systems, databases, applications, and telephone systems for data centers and call centers. Workplace environments, temporary hardware replacement, transportable workplaces, and alternate work sites are part of the services that may be important to a disaster recovery situation.

Business Continuity and Disaster Recovery Modules Ratings

Security

Outsourcing, IT Infrastructure Modules

Overall
Employee Information
IT Facility and Data Center Operation
Distributed Technology Operation
Network and Communications Service
Business Continuity and Disaster Recovery
Security
Certifications and Accreditations
Client Experience
Business Flexibility

Buy the Outsourcing, IT Infrastructure Software Evaluation Report to uncover the details of this analysis.

Security services include the management of firewalls and preventing unauthorized access to sensitive systems and data. In addition, security requirements may include virus and spam protection as well as managing the access to physical work facilities.