Zarządzanie relacjami z klientami (CRM) Lista rozwiązań systemowychDana baza wiedzy zawiera kompletny wachlarz funkcjonalności systemów klasy CRM. Stworzona została specjalnie po to, aby pomóc klientom poszukującym nowoczesnych rozwiązań B2B lub B2C. Baza integruje takie aspekty, jak: automatyzacja marketingu, automatyzacja sprzedaży, wsparcie i obsługa klienta, zarządzanie partnerami, zarządzanie umowami oraz ich tworzenie, zarządzanie projektami i zespołami, sprzedaż internetowa, zarządzanie komunikacją e-mail, analityka oraz istotne kryteria techniczne.
 Deltek CRM & Proposals Deltek Vision CRM provides a complete business development and marketing solution targeted at project-based, professional service organizations. With Vision CRM, professional services organizations can manage and leverage centralized client, contact, opportunity data, and previous project history to make more effective business development decisions while increasing client satisfaction and revenue. In addition to a flexible configuration model for supporting a firm's unique process requirements, Vision CRM also delivers proposal automation functionality, which helps organizations to efficiently produce custom proposals, request for proposal (RFP) responses, and government proposals that include the firm's most recent and relevant experience.For more information, visit the company's web sitehttp://www.deltek.com  Szczegóły systemu
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 e-SynergyExact Synergy is a web-based collaborative platform that includes customer
relationship management (CRM) and human resources (HR) functionality, including
real-time financials, multisite reporting, and relationship and knowledge
management capabilities. The e-Synergy solution allows organizations to access
all customer contacts, correspondence, transactions, and activities in a single
central database, securely from anywhere via the Internet or intranet; search
for individual customer records or segment target customer groups using
variables including industry, company size, location, project, and
custom-defined fields; and provide an online portal for customers to log in and
submit requests and check status reports, billing details, and work in process.
Organizations can also manage marketing activities with advanced project,
scheduling, budget, reporting, and workflow functions; use the mail merge
function to generate automatic communications to customers and prospects; use
integrated functions for complaint management and customer satisfaction surveys
linked to CRM information; and generate automatic follow-up activities and
reminders using the Exact Event Manager.
For more information, visit the company's web site
http://www.exactamerica.com/
Or the product homepage
http://www.exactamerica.com/esynergy/index.html Szczegóły systemu
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 Microsoft Dynamics CRMMicrosoft Dynamics CRM is a fully
integrated customer relationship management (CRM) solution comprised of a robust
suite of sales, marketing, and customer service capabilities. The product offers
businesses of all sizes a fast, flexible, and affordable solution for finding,
winning, and growing profitable customer relationships. Native Office Outlook
integration encourages rapid user adoption, improves productivity, and helps
streamline business processes for greater overall impact. Microsoft Dynamics CRM
provides enterprise scalability, performance, and flexibility with a choice of
on-premise and on-demand deployments.
For more information, visit the company's websitehttp://www.microsoft.com/or the product homepagehttp://www.microsoft.com/dynamics/crm/product/default.mspx Szczegóły systemu
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 Surado CRMSurado CRM is a sensible best-of-breed solution that achieves fast user acceptance, quick return on investment, and high-value customer experiences that drive company growth and profitability. Created specifically to meet the expanding and changing needs of growing companies and divisions of large organizations, Surado CRM provides flexibility, scalability, robustness, and an open architecture. Our modular product design begins by offering a powerful and comprehensive software suite enabling seamless coordination between sales, marketing, customer service, and support—right out of the box. Surado CRM then allows for a high degree of customization, fast integration with third-party applications, and advanced security options while providing a host of powerful product options that tailor to individual business requirements including integration tools, an offline solution, and Web-enabled modules. Surado CRM enables tight integration with other applications such as financials, supply chain management, customized applications, and other back-office systems, enabling organizations to leverage existing technology investments while promoting a true 360-degree view of customer interactions across the entire organization.For more information see the product homepage:www.SuradoCRM.com Szczegóły systemu
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 Maximizer CRMMaximizer's customer relationship management application, Maximizer CRM 10, brings together sales, marketing, and customer service and support in one suite that is accessible from the office or remotely via the Web, or through mobile devices including BlackBerry, Windows Mobile, and Palm. Maximizer CRM helps enterprises track and measure individual and team performance; generate accurate forecasts; preserve each customer's lifecycle, including conversations, transactions, and incidents; and automatically assign leads, among many other business activities.Maximizer CRM 10 builds on over 20 years of success, giving enterprises more options to establish individualized business processes. The application provides numerous sales, marketing, and customer service and support features and functionalities, including Web access with Web-based e-mail; company-wide visibility with reporting services in structured query language (SQL) and out-of-the-box reports; on-demand sales and professional coaching with CanDoGo™; territory and quote management for sales; Web-based lead capture for marketing; as well as various security and administration features and options.For more information, visit the company's web sitehttp://www.maximizer.comOr the product homepagehttp://www.maximizer.com/solutions/maxcrm/ Szczegóły systemu
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 Clientele CRM.NETClientele from Epicor Software is an integrated CRM system. Clientele quickly captures, routes, organizes, and stores the information that comes out of all customer interactions, including phone calls, e-mail, and automated web contacts. This information can then be shared and analyzed, and accessed every time users are in contact with customers.Epicor Clientele is intended to enable users to manage the customer relationship lifecycle, from generating leads to closing sales, and to providing support that results in additional business. It provides integrated sales and customer support functionality.The Clientele CRM Suite is a set of enterprise CRM applications for small to midsized companies. Clientele CRM is built entirely on the Microsoft .NET platform to provide accessibility, extensibility, and integration.For more information, see the company's web sitehttp://www.epicor.comor the product homepagehttp://www.epicor.com/www/products/enterprise/clientele/ Szczegóły systemu
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 Power SuiteEntrepids offers Power Suite, a product suite for demand chains. The suite
covers such areas as order management, e-commerce, channel management, mobile
SFA, CRM, portals and intranets, contact management, and security management.
Its components include PowerVentas (for business-to-consumer e-commerce),
PowerChannels (for e-business demand chain management), PowerSalesMobile,
PowerCRM, PowerContent (for content management), PowerE-mail, and
PowerSecurity.
For more information, visit the company's web site
http://www.entrepids.com
or the product homepage
http://www.powerchannels.com/en/productos.asp Szczegóły systemu
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b2bCRM B2bCRM covers the needs for a small business with two to five employees, and at the same time provides features for backup, sharing of information between people at different locations, shared calendars, shared archives for customer-related documents, standard contracts, data sheets, and more. Szczegóły systemu
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crmEZ.net Key features of crmEZ.net:
crmEZ has user-defined instructions and help for every field.
crmEZ has micro-training videos incorporated into the system. Szczegóły systemu
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Health Care Management System Health Care Management System is a software solution aimed at improving health care management and facilitating doctors to improve medical care. Szczegóły systemu
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Infor ERP SyteLine CRM Infor ERP SyteLine CRM is a web-based customer relationship management application that provides sales force automation, marketing, quote, order, and support management. Szczegóły systemu
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Infor ERP XA CRM Infor ERP XA CRM is a web-based system, integrated management
system that can be used by sales, customer service, support, and marketing. Szczegóły systemu
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Intelisis ERP Designed specifically for the Mexican market, Intelisis is an integrated system that helps control companies' functional operations with a single system. Szczegóły systemu
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Kepler Kepler is an ERP solution that consists of thirteen fully integrated modules. The software is based on a WIN 32 bits platform and supports KDB or SQL servers. Szczegóły systemu
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Lawson M3 Customer Sales and Service The Lawson M3 Customer Sales and Service Suite is a suite of applications designed for medium-sized enterprises, focusing specifically on revenues and margins. Szczegóły systemu
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Oncontact CRM Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft . Szczegóły systemu
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Onyx Adaptive CRM Onyx Software, a Consona customer relationship management (CRM) solution, provides enterprise CRM solutions. Szczegóły systemu
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SalesForce.com Enterprise Edition Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. Szczegóły systemu
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SemaTree ECS SemaTree ECS is a J2EE compliant CRM solution with a proven feature set, customizable, with excellent performance characteristics. Szczegóły systemu
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Siebel Oracle's Siebel Customer Relationship Management applications help provide insight to the right person at the right time, leading to faster, better informed decisions. Szczegóły systemu
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Soffront CRM The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM. Szczegóły systemu
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SugarCRM Suite SugarCRM Suite comes in two commercial versions: Sugar Professional and Sugar
Enterprise.
Sugar Professional is a CRM tool for organizations of all sizes, with
functionality covering sales, marketing, and customer support. Szczegóły systemu
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Super Office SuperOffice CRM solutions cover enterprise needs within customer tracking and follow-up, document handling and archiving, daily task planning, sales force automation (SFA), marketing automation, and management reporting related to CRM. Szczegóły systemu
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SYSPRO CRM SYSPRO is a fully integrated business software solution that provides control over the planning and management of all facets of business including accounting, manufacturing, and distribution operations in a variety of industries. Szczegóły systemu
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EBSuite CRM The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. Szczegóły systemu
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Exactus CRM EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. Szczegóły systemu
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LOGIX CRM Based on TOTVS TEC architecture, Logix is software that
is independent of operational systems, databases, and interfaces. Szczegóły systemu
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Metrix Metrix provides functionality for contact center, field service, mobile workforce, contract life cycle, service parts and logistics, return service, and warranty and assets. Szczegóły systemu
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Oracle CRM On Demand Oracle CRM On Demand is the newest release of
Oracle's software-as-a-service. This CRM solution provides Web 2. Szczegóły systemu
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QAD Enterprise Applications Employing service-oriented architecture (SOA) capabilities, QAD 2007 includes
functionality to address supply and demand chains, enterprise assets,
transportation, and logistics. Szczegóły systemu
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SAP CRM SAP CRM has been used in over twenty-five industries
including automotive, chemicals, consumer products, professional services, high
tech, and wholesale distribution. Szczegóły systemu
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TechExcel CRM TechExcel Customer Suite is an integrated CRM solution focused on customer service throughout the customer life cycle. Szczegóły systemu
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GoPro (coming soon)GoPro Case Professional is an integrated case management and document
management application. This latest version of GoPro Case runs on top of Lotus
Domino R5,R6,R7 or R8. Szczegóły systemu
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iExtensions (coming soon) Award-winning Lotus Notes CRM and sales force automation (SFA) software, iExtensions CRM allows clients to leverage their Lotus Notes Domino infrastructure. Szczegóły systemu
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InfusionSoft (coming soon)InfusionSoft's customer relationship management (CRM) solution is built
specifically for marketers, entrepreneurs, and small businesses that recognize
marketing and automation are necessary to growing quickly and profitably. Szczegóły systemu
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KiBS (coming soon)KiBS customer relationship management (CRM) delivers integrated sales force
automation (SFA), marketing, and service capabilities accessible through its
web-based user interface. Szczegóły systemu
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LongJump Sales Force Automation (coming soon)LongJump Sales Force Automation (SFA) is one of the most powerful and robust Customer Relationship Management (CRM) solutions available. Szczegóły systemu
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Neocase CRM (coming soon)Neocase CRM is a customer
relationship management (CRM) solution designed to connect sales, marketing, and
customer support teams. Szczegóły systemu
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Sage Accpac Extended Enterprise Suite (coming soon)Sage Software's Sage Accpac Extended Enterprise Suite provides business software solutions for its clients and business partners. Szczegóły systemu
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