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CRM Software Reviews


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Integrating Customer Relationship Management through Software As A ...
by Jim Berkowitz
... in a fully-integrated suite of software modules. ... of companies design and implement
CRM solutions, including ... For detailed reviews and analysis of the salesforce ...
http:/.../Research/ResearchHighlights/CRM/2005/12/research_notes/RN_CR_XJB_12_06_05_1.asp - 17k - 2005-12-06
Summary: The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service, but they are approaching the market with very differen

User Recommendations for Project-oriented Software
by Charles Chewning Jr.
... with Microsoft CRM, a very powerful CRM application, but Microsoft CRM is a ... Chewning
has written a number of accounting software reviews, and is a frequent ...
http:/.../Research/ResearchHighlights/ERP/2006/06/research_notes/VN_ER_XCC_06_07_06_1.asp - 19k - 2006-06-07
Summary: Selecting the right project-oriented software may depend on the specific requirements of the industry niches in which an organization competes. But since not all software is created equal, it's worth examining some leading candidates in depth.

Niche Software at Its Best
by Charles Chewning Jr.
... Like many other CRM systems, Vision allows users to create additional tables and ...
Chewning has written a number of accounting software reviews and is a frequent ...
http:/.../Research/ResearchHighlights/ERP/2005/09/research_notes/PN_ER_XCC_09_27_05_1.asp - 26k - 2005-09-27
Summary: Deltek Vision and other Deltek enterprise solutions, have been major players with project management-oriented organizations for the past twenty years. Vision a leading product in the professional services automation market and has taken significant strides to maintain this market leading position.

Project-oriented Software: Many Choices, Many Differences
by Charles Chewning Jr.
... Like many other CRM systems, Vision allows users to create additional tables ... Chewning
has written a number of accounting software reviews, and is a frequent ...
http:/.../Research/ResearchHighlights/ERP/2006/06/research_notes/VN_ER_XCC_06_06_06_1.asp - 25k - 2006-06-06
Summary: Professional service organizations sell not just time, but knowledge. Thus, in addition to time and expense management, a business management software product must support a means for knowing how this knowledge is tracked, assigned, managed, and billed. But which product?

Comparing On Demand Customer Relationship Management Service ...
by Jim Berkowitz
... to hide; namely that their software is not ... of companies design and implement CRM
solutions, including ... For detailed reviews and analysis of the salesforce.com ...
http:/.../Research/ResearchHighlights/CRM/2005/12/research_notes/RN_CR_XJB_12_05_05_1.asp - 23k - 2005-12-05
Summary: Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises must be aware of the potential issues associated

AccountMate Software An International Product No One Knew About ...
by Charles Chewning Jr.
... CRM (GoldMine Link): Figtree Consulting, Inc., Morris Plains, NJ, http://www.figtree.
com ... Chewning has written a number of accounting software reviews and is a ...
http:/.../ResearchHighlights/TechnologySelections/2005/01/research_notes/VN_TS_XCC_01_20_05_1.asp - 28k - 2005-01-20
Summary: AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been acquired by several global companies. Recently AccountMate's management has purchased the company and once again it is independent and able to chart its own course.

When Small Business Packages Have Enterprise Appeal
by Charles Chewning Jr.
... off-line sales access, which allows users to access critical CRM functions off ... Chewning
has written a number of accounting software reviews and is a frequent ...
http:/.../ResearchHighlights/TechnologySelections/2005/05/research_notes/VN_TS_XCC_05_27_05_1.asp - 26k - 2005-05-27
Summary: As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated application uses three distinct building blocks: customer relationship management, back-office ERP and accounting, and a robust set of e-commerce applications.

ERP Plus and Beyond
by P.J. Jakovljevic
... It can enable reviews of near real time information about operations and ... The traditional
use of CRM software focuses on sales opportunity management, contact ...
http:/.../Research/ResearchHighlights/ERP/2005/12/research_notes/PN_ER_PJ_12_15_05_1.asp - 26k - 2005-12-15
Summary: ERP Plus provides tools that metal fabricators need to streamline their quoting, order entry, inventory control, production, labor collection, shipping, and invoicing processes.

PeopleSoft - Catching Its Second Wind From The Internet Part 2 ...
by P.J. Jakovljevic
... with its product depth in areas such as performance reviews, benefits management ...
This kind of knowledge only comes from integrating CRM software with back ...
http:/.../ResearchHighlights/BusinessApplications/2001/06/research_notes/VN_BA_PJ_06_06_01_1.asp - 41k - 2001-06-06
Summary: PeopleSoft invested two years and over a half billion dollars to develop new Internet-based enterprise applications. It now has a pure Internet platform a new set of products and a new assertive attitude. This part examines the strengths and challenges PeopleSoft now faces in today’s cutthroat competi

Best Software Delivers More Insights To Its Partners (As Well As ...
by P.J. Jakovljevic
... and notes on raises and performance reviews), Advanced Budgeting (with ... Best Software
has already delivered several new complementary CRM and accounting ...
http:/.../Research/ResearchHighlights/Erp/2003/07/research_notes/EN_ER_PJ_07_25_03_1.asp - 19k - 2003-07-25
Summary: During Insights 2003, Best Software announced several new industry-specific kits and a strategic acquisition in support of its vertical product strategy, which targets manufacturers, distributors, nonprofits and accountants. More than 40,000 accounting and bookkeeping firms currently use or recommend Bes

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