Results 1 - 10 of about 914 for CRM Strategy
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TEC Products
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CRM Application Users Are Key to Project Success
| by Kevin Ramesan |
... There is no doubt in my mind that companies should elaborate a broad and a complete
CRM strategy
that thoroughly covers all clients' contact points and ...
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| http:/.../Research/ResearchHighlights/CRM/2005/10/research_notes/TU_CR_KR_10_22_05_1.asp - 12k - 2005-10-22 |
| Summary: For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training and change management.
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JD Edwards On The Mend; This Time Might Be For Real Part 2: Market ...
| by P.J. Jakovljevic |
... Collaborative Commerce CRM Strategy. Another potential revenue driver should
be the company's
acquired CRM product, as the move puts ...
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| http:/.../Research/ResearchHighlights/Erp/2002/01/research_notes/EN_ER_PJ_01_13_02_1.asp - 14k - 2002-01-13 |
| Summary: A small-to-medium enterprise simply wants to manufacture and deliver a product in a most efficient way and by utilizing minimal
necessary resources, therefore, smaller companies consider planning and execution as one process. J.D. Edwards has resolved
many pieces of the puzzle.
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Lawson Software-IPO and Several Acquisitions After Part Five ...
| by P.J. Jakovljevic & Lou Talarico |
... 1. Challenges. 2. Competitive Pressure. 3. CRM Strategy. ... Thus, most R&D, and
especially
critical R&D, will remain in the US. CRM Strategy. ...
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| http:/.../Research/ResearchHighlights/Erp/2003/11/research_notes/EN_ER_PJ_11_11_03_1.asp - 24k - 2003-11-11 |
| Summary: Lawson has yet to show that its strategy and technology can
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Lawson Software Marches Over $300M Milestone
| by P.J. Jakovljevic |
... Touting a CRM module would be an attempt to capitalize on Lawson's recent
difficulties with a CRM
strategy. Lawson's CRM strategy ...
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| http:/.../Research/ResearchHighlights/BusinessApplications/2000/08/news_analysis/NA_BA_PJ_08_24_00_1.asp - 16k - 2000-08-24 |
| Summary: On August 3, Lawson Software, a provider of Internet-enabled business applications, announced it had won the largest contract
in its history to extend its healthcare market leadership. Earlier, on July 20, Lawson Software announced financial results
and its year-over-year growth statistics for the year e
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Solomon Stands the Test of Time Despite Changing Masters Part Two ...
| by P.J. Jakovljevic |
... 2003. 1. Market Impact. 2. New Functionality Accelerated. 3. CRM Strategy. Market
Impact. Microsoft
Business ... CRM Strategy. Although the product ...
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| http:/.../Research/ResearchHighlights/Erp/2003/09/research_notes/PN_ER_PJ_09_04_03_1.asp - 13k - 2003-09-04 |
| Summary: MBS Solomon, due to its distinct differentiators and weaknesses has been blessed in disguise with possibly the most distinct
niche and the least overlap (gray area) with the other MBS ERP products (i.e., MBS Great Plains, MBS Navision, and MBS Axapta).
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CRM, Success, and Best Practices: A Wake Up Call Part Two ...
| by Glen S. Petersen |
... Specifically, several statistically-based studies consistently identified a
relationship regarding the existence
of a coherent CRM strategy with success. ...
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| http:/.../Research/ResearchHighlights/Crm/2004/10/research_notes/MI_CR_XGP_10_22_04_1.asp - 25k - 2004-10-22 |
| Summary: To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be
used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a culture
consistent with CRM can lead to a deployment strategy
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A CRM System Needs A Data Strategy
| by David McNamara |
... ÿþA CRM System Needs A Data Strategy Featured Author - David McNamara - July 3,
2003 1. Introduction.
2. Supporting Acquisition. 3. Guiding The Strategy. ...
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| http:/.../Research/ResearchHighlights/ExecutiveView/2003/07/research_notes/TN_EV_XDM_07_03_03_1.asp - 15k - 2003-07-03 |
| Summary: A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by
gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy
for actually using that data. Here is an overview of how
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Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ ...
| by P.J. Jakovljevic |
... He also explained Microsoft's overall CRM strategy, its value proposition, Microsoft's
ongoing support for partners and resellers, the strength of the MBS ...
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| http:/.../Research/ResearchHighlights/Crm/2002/08/research_notes/EN_CR_PJ_08_15_02_1.asp - 24k - 2002-08-15 |
| Summary: While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash
cushioned Microsoft has been putting together the pieces of its CRM (and likely the overall enterprise applications) strategy
mosaic
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CRM, Success, and Best Practices: A Wake Up Call Part One ...
| by Glen S. Petersen |
... Part one will discuss how to approach CRM as a business strategy. ... CRM strategy
and
value proposition development; Budget process management; Change management; ...
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| http:/.../Research/ResearchHighlights/Crm/2004/10/research_notes/MI_CR_XGP_10_21_04_1.asp - 23k - 2004-10-21 |
| Summary: Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de
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TEC: Customer Relationship Management (CRM) Evaluation Center
... Successful implementations start with a carefully defined organization-wide CRM
strategy. Why
Use the Customer Relationship Management Evaluation Center? ...
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| http://crm.technologyevaluation.com/index.asp - 55k - 2007-11-26 |
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