ERP Field Service and Repairs

TEC Products

Enterprise Resource Planning RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=1 ERP Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=ERP Enterprise Resource Planning (ERP) Evaluation Center http://erp.technologyevaluation.com/

ERP Showdown—Round 2! Exact Macola ES vs. Infor SyteLine vs. QAD ...

by Dylan Persaud ... best-of-breed HR solution that integrates into your ERP system, QAD ... in manufacturing management, QAD was strongest in field service and repairs, as shown ... http:/.../Research/ResearchHighlights/ERP/2007/04/research_notes/VS_ER_DP_04_11_07_1.asp - 12k - 2007-04-11 Summary: I'm Dylan Persaud, senior analyst at Technology Evaluation Centers. Due to the overwhelming response to our first ERP Showdown, we're pleased to present another head-to-head discrete enterprise resource planning (ERP) comparison. Here, then, is ERP Showdown, Round 2!—featuring Exact Macola ES vs. Infor

Process ERP vs. Discrete ERP Differentiation » The TEC Blog

... Field Service and Repairs, Process Batch ... would fit your environment, you can consider target industries addressed by different process ERP vendors such as ... blog.technologyevaluation.com/blog/2007/11/12/process-erp-vs-discrete-erp-differentiation/ - 45k - 2007-11-12

Should You Consider Deltek? Well it Depends…

by Josh Chalifour ... can see if the functionality you need in an ERP solution is ... relies mostly on third party customization to support its field service and repairs, and product ... http:/.../ResearchHighlights/TechnologySelections/2003/02/research_notes/VN_TS_JEC_02_08_03_1.asp - 17k - 2003-02-08 Summary: TEC selection software is used to match potential customers with Deltek's solution.

Analyzing MAPICS’ Further Steps After Frontstep

by P.J. Jakovljevic ... tech support, and RMA management, improving service efficiency for ... to speed the completion of work in the field. ... with the MAPICS SyteLine ERP solution, which ... http:/.../Research/ResearchHighlights/Erp/2003/10/research_notes/EN_ER_PJ_10_10_03_1.asp - 15k - 2003-10-10 Summary: The former staunch IBM AS/400-based ERP supplier to mid-market manufacturing companies, MAPICS, has become quite a larger vendor and with a wider choice of products due to the recent acquisition of Frontstep and its entire product line, which included ERP, CRM, and SCM, on a single Microsoft .NET-based t

Lose the Starry Eyes, Analyze: Reviewing the Ideal Candidate for ...

by Josh Chalifour ... If part of your company's key requirements includes an ERP vendor that can deliver HR functionality as part of its ... Field service and repairs also falls ... http:/.../ResearchHighlights/TechnologySelections/2003/06/research_notes/VN_TS_JEC_06_16_03_1.asp - 18k - 2003-06-16 Summary: This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship with Metasystems by considering selection criteria, which are most supported by the vendor. We ask the question, all things being equal, which modules contribute the most to th

The Convergence of ERP and Field Services—One Vendor’s ...

by Predrag Jakovljevic and Judith Rothrock ... and deployment of their field workforces. The Agresso enterprise resource planning (ERP) reporting umbrella ... Service or customer inquiries and individualized or ... http:/.../Research/ResearchHighlights/ERP/2008/02/research_notes/PN_EA_PJ_XJR_02_27_08_1.asp - 27k - 2008-02-27 Summary: Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and the product’s underlying architecture, support chang

Collaborative Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series ...

by Randy Garland ... ability to execute and invoice field service tasks, as ... and EMS Inc., an American ERP and Manufacturing ... and maintenance of equipment, and scheduling of repairs. ... http:/.../Research/ResearchHighlights/Crm/2001/10/research_notes/TN_CR_RGG_10_22_01_1.asp - 19k - 2001-10-22 Summary: IFS arrived over five years ago on U.S. shores, with a Christmas-bag full of software components that run from the front-office to back-office and back again. They’re here to play, to get recognized, and win some big Collaborative Commerce engagements. We’ll see if they’ve got the stuff to do it.

Trends Affecting Manufacturers and ERP

by Dr. Scott Hamilton ... feasible for a salesperson, field service representative, or ... from improved customer service, a reliable ... orderless manufacturing require ERP applications that ... http:/.../Research/ResearchHighlights/Erp/2003/10/research_notes/TN_ER_XSC_10_06_03_1.asp - 22k - 2003-10-06 Summary: The evolution of ERP systems has been driven by the emergence of new business practices and information technologies. These have been supported by the growing maturity of the manufacturing profession, and by the evolving development of commercially available software packages. This is an excerpt from the

Manufacturing Environments and Integration with Other Functions

by Dr. Scott Hamilton ... builds on the natural design of an ERP system since ... and repair of products either in the field or at ... Firms involved in service management may work on products ... http:/.../Research/ResearchHighlights/ERP/2005/07/research_notes/MI_ER_XSH_07_06_05_1.asp - 19k - 2005-07-06 Summary: This continues a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Navision by Dr. Scott Hamilton.

Lucrative but "Risky" Aftermarket Business—Service and ...

by P.J. Jakovljevic and Olin Thompson ... centers, local maintenance shops, or field service centers and ... Part Three will continue analyzing service parts planning. ... is a principal of Process ERP Partners ... http:/.../Research/ResearchHighlights/SCM/2005/07/research_notes/MN_SC_PJ_07_29_05_1.asp - 19k - 2005-07-28 Summary: The growing pressure for improving customer responsiveness and profits has lately changed the traditional role of supply chain management (SCM) of spare and replacement parts.