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CRM Evaluation Center
May 20, 2008
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Computer Associates, Baan Japan and EXE Announce Strategic Alliance to Provide Total Supply Chain Management Solutions (3 Pages)
by P.J. Jakovljevic
Oct 13, 1999
Abstract : On October 4, Computer Associates International, Inc. (CA), Baan Japan, and EXE Inc. announced a strategic alliance designed to enable Japanese companies to create total solutions for the rapidly growing supply chain management (SCM) field. The companies will jointly market the new solutions, which will be built on Unicenter TNG, CA's industry-leading enterprise management software.
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Do Chinese Enterprises Really Need MES and WMS? (6 Pages)
by Nelson M. Nones
Jul 23, 2005
Abstract : Despite rapid industrialization in China and other developing countries, most manufacturing execution systems (MES) and warehouse management systems (WMS) are found in North America, Western Europe, and Japan. These systems have made extraordinary productivity gains possible in the West. However, Chinese manufacturers require a new generation of MES and WMS capabilities to boost their productivity.
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Do Chinese Enterprises Really Need MES and WMS? (7 Pages)
by Nelson M. Nones
Dec 21, 2004
Abstract : Despite rapid industrialization in China and other developing countries, most MES and WMS are found in North America, Western Europe, and Japan. These systems have made extraordinary productivity gains possible in the West. However, Chinese manufacturers require a new generation of MES and WMS capabilities to boost their productivity.
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Fujitsu Poised to (Inter)Stage Glovia's Comeback Part One: Event Summary (2 Pages)
by P.J. Jakovljevic
Jan 20, 2004
Abstract : Glovia continues to provide astute solutions for manufacturers and service companies well beyond core ERP. Although, bundled with Fujitsu's Interstage infrastructure platform, low brand recognition outside Japan and nascent channel and traction for multiple products within the Fujitsu products' family will remain hurdles it must surmount. However, through a new partnership with Fujitsu Software Corporation and the backing of a resplendent and committed company, Fujitsu Limited, Glovia is now poised for a noticeable return.
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Will Glovia Glow Again Through Its Hub And VARs? Part 2: Challenges and User Recommendations (3 Pages)
by P.J. Jakovljevic
Sep 10, 2002
Abstract : While the Fujitsu/Glovia relationship has worked well in Japan, a difficult market for many other ERP vendors to penetrate, it may prove to be quite a different case in other markets. Further, until recently, Glovia’s middle and top management team had long been in a state of flux and often poached by recently higher-flying competitors in the markets it attempts to regain. Further, one cannot help feeling that Glovia’s knowledge of its target market has always been deeper than its market visibility and share.
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NEC Pulls Packard Bell PCs in US (3 Pages)
by R. Krause
Nov 10, 1999
Abstract : Japan's NEC Corp. plans a restructuring of its U.S. Packard Bell NEC unit that will result in layoffs of about 80 percent of the unit's staff, the departure of senior management and its withdrawal from the U.S. retail personal-computer market.
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CRM RFP Template (1 Page)
by TEC Staff
Nov 22, 2007
Abstract : Don't let your CRM software selection become a risky venture. Play your cards right and use a CRM RFP template. Find out what a CRM RFP template is and how it can save you time and money. We also tell you how you can write your own CRM RFP template, so you can get the CRM solution you need for your enterprise. Don't place any bets until you have all the information you need about how you can make a CRM RFP work for you.
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Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part Two: Market Impact Continued (4 Pages)
by P.J. Jakovljevic
Aug 29, 2003
Abstract : Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment. Microsoft CRM remains both a threat and an opportunity for the most nimble mid-market CRM vendors. Microsoft’s entry with CRM evangelism through an array of seminars nationwide has bolstered the market’s awareness of the need for CRM applications.
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CRM: The Truth, The Whole Truth And Nothing But The Truth(For A Change) (7 Pages)
by Dick Lee/Caribou Lake
Feb 15, 2003
Abstract : Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only alternative to being forewarned may be leaping into enterprise-wide, mega-bucks, change management-laden CRM implementations—and testing the depth of the water with both feet. For the first time, there are statistically-based, substantive answers to many questions about CRM.
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