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CRM Evaluation Center

Jul 24, 2008
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Total Reward Management: Don't Leave Your Line Manager Alone (6 Pages)
by Donatello Bianco
Jun 30, 2005 Abstract : A total reward management system can help companies leverage their most complex and volatile asset: its human capital. Partnerships between human resources and line managers, and using collaborative platforms to communicate incentives and goals can increase strengthen a company's competitive advantage.
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Prophet 21 First Quarter Revenues Suffer But Pipeline Grows (3 Pages)
by Steve McVey
Dec 13, 2000 Abstract : Will Prophet 21ï¾’s dogged commitment to its Trading Partner Connect initiative bring it success or ruin?
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Enterprise Process Improvement (EPI) Software: Customer and Software Vendor Collaboration (5 Pages)
by Joseph J. Strub
Aug 16, 2004 Abstract : Having just completed implementing your enterprise-wide software, you are about lean back, put your feet up on the desk, and enjoy the fruits of your labor. Not so fast! While you were completing your implementation project, a new release of the software may have already hit the street or, for sure, there is one in the pipeline. Now you are faced with the decision as to if and when to take on the new release. Maybe now is the time to look at how a new class of software tools, enterprise process improvement (EPI), can assist you in the upgrade decision.
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JBA: Will it remain '@ctive Enterprise'? (6 Pages)
by P.J. Jakovljevic
Oct 1, 1999 Abstract : In 1999, JBA launched its @ctive Enterprise Series product line, which allows customers to dynamically model and continuously update their business processes. While the merger with GEAC brings some positive prospects, JBA's ambitious R&D pipeline may be jeopardized.
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Microsoft Takes A Shot at the Business Intelligence Market (4 Pages)
by Lyndsay Wise
Jun 30, 2006 Abstract : Microsoft Business Scorecard Manager 2005 has allowed Microsoft to enter the business intelligence (BI) market by using its client base to expand its offering. Microsoft offers a complete solution with its SQL Server platform, OLAP, reporting analysis, and scorecarding capabilities.
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Interview with Louis Suárez-Potts of OpenOffice.org and CollabNet (8 Pages)
by Josh Chalifour
Jul 28, 2005 Abstract : Louis Suárez-Potts speaks about the political and social architecture of open source communities as well as practices for successful oversight of a project. He covers specific examples from his role as community development manager for the OpenOffice.org project.
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Exact Software--Working Diligently Towards the 'One Exact' Synergy Part Two: Macola, the ERP and BAM Solutions (4 Pages)
by P.J. Jakovljevic
Feb 27, 2004 Abstract : In 2003, Exact Software announced the general availability of Macola Enterprise Suite (ES), the latest version of the company's ERP solution, which goes beyond traditional ERP solutions’ scope by allowing its users to define business rules, workflow, and exception alerts and events. Also, Exact Event Manager addresses the challenge of not knowing about existing and potential business problems or of learning of them too late by providing a way for organizations to define and respond to critical, time-sensitive data across the entire enterprise.
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The Many Faces of PLM Part One: Event Summary (3 Pages)
by Jim Brown
Dec 29, 2003 Abstract : Product Lifecycle Management (PLM) software solutions, like many of the application suites that have come before it, are a collection of different offerings that serve a common theme and contribute to overlapping value propositions. Like previous application suites, there is strategic value in approaching PLM as a set of inter-related requirements as opposed to just a collection of function-specific requirements. This is a report on the observations from the 2003 Product Development Manager’s Association (PDMA) Conference.
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Audit Considerations for Enterprise Software Implementations Part 1: Project Planning and Management (4 Pages)
by Joseph J. Strub
Oct 20, 2003 Abstract : Thanks, in part, to the fallout from the financial scandals of Enron, WorldCom, Tyco and others, the corporate spotlight is being refocused on the audit function. However, by waiting until systems are live and in production before applying an audit regimen, you may miss an excellent opportunity to establish effective controls at the outset, when the enterprise software is being implemented. Read on to learn where and how, as an executive sponsor, project manager, or team member, you can instill audit procedures that can continue throughout the life of the software.
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