crmEZ.net 2.0 by Vertical Marketing
Created:5/24/2007
Updated11/1/2007
Vertical Marketing, Inc. (VMI) is a privately owned company founded in 1985 and incorporated in January 1987. The vendor focuses exclusively on customer relationship management (CRM) system implementation and support. VMI is a certified Microsoft Business Partner and certified Sales Process Consultants, and holds certifications in a wide range of CRM products.
VMI has been implementing CRM solutions for over twenty years, and has completed more than 1,000 CRM projects using such CRM titles as crmEZ, Microsoft CRM, crmGold.net, GoldMine, Sage CRM, SalesLogix, ACT!, Maximizer, Salesforce.com, and others.
VMI’s staff consultants manage projects, design solutions, and conduct training. Its consultants are trained in sales and marketing processes and sales management as well as in CRM. VMI also has a technical team of engineers to implement the designs discussed in needs assessment meetings with consultants by configuring the systems and by directing the work of programmers. They offer system troubleshooting, as well as help desk support for customers.
VMI programmers write any custom code needed for projects. This could include code for customizing systems, cleaning data, linking to other systems, etc.
Headquartered in Manassas, Virginia (US), VMI has US regional offices in Washington, DC, Los Angeles, California, Atlanta, Georgia, New York, New York, and Massachusetts, as well as an office in India.
Key features of crmEZ.net:
- crmEZ has user-defined instructions and help for every field.
- crmEZ has micro-training videos incorporated into the system. Most are less than 4 minutes long. They allow users to receive on-demand training by clicking within the application.
- There is zero footprint on remote computers, except for the Outlook Client. CrmEZ.net uses .NET Framework (a part of Windows) instead of downloading a custom application.
- CrmEZ.net deploys all the security capabilities associated with the .NET environment.
- A single server can support 90 to 125 users with a separate SQL Server. Moreover, servers can be “cascaded” to support thousands of users.
- crmEZ allows direct Web access and access from within Outlook.
- crmEZ can be purchased and installed on users’ servers, or it can be run from VMI servers and provided as a service.
- VMI can provide remote database administration services.
- crmEZ uses Outlook as its email client.
- crmEZ has a template system that allows users to create any number of templates using the documents they are already trained to use
- crmEZ uses the LogiXML reporting tool for both reporting and dashboards. Users can also use SQL Reporting Services, Business Objects or Crystal.
- Transactions (appointments, calls, etc) can be linked to a person and a company and an opportunity and a user, all at the same time.
- Time zones are flagged for each user.
- All labels throughout the system can be changed by the user
- All data can be defined as double-byte to support double-byte alphabets such as Chinese or Japanese.
For more information, visit the company's web site http://www.salesteam.com/
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