Customer Relationship Management (CRM):Exact Synergy

Synergy by Exact

Synergy Overview

Synergy
Software Evaluation Report

Web Site

www.exact.com

White Paper

Customer Relationship Management: Putting Customers at the Center of the Business

Version: 372

Established in 1984, Exact Software provides solutions comprising traditional enterprise resource planning (ERP), as well as related software solutions such as human resource management (HRM), customer relationship management (CRM), project management, business intelligence and business analytics (BI/BA), and electronic workflow.

Exact is headquartered in Delft (the Netherlands) and has other offices in Europe, the Middle East, North and South America, Asia, Australia, and Africa. With approximately 2,200 employees, subsidiaries in more than 40 countries, solutions available in 40 languages, Exact currently serves customers in more than 125 countries across all 5 continents. Exact Holding NV (EXACT) has been listed on Eurolist by Euronext Amsterdam since June 1999.

Exact Americas is a division of Exact Holding N.V. and has its headquarters in Middleton, Massachusetts (US). The Americas region is responsible for the management, development, marketing, sales, and services associated with the Exact Synergy and Exact Globe brands in North America, South America, and Central America, as well as the Exact Macola ERP, Exact JobBOSS, Exact MAX, Exact Alliance, and Exact Business Analytics brands worldwide.

Exact Synergy can help organizations create and manage their business communities and processes by bringing together individuals, documents, and activities. Synergy includes functionality for

human capital management (HCM);
knowledge management;
portal management;
and customer relationship management (CRM).

For more information, visit the company's Web site

http://www.exact.com

or the product homepage

http://www.exact.com/us/en/products/exact-synergy/index.aspx

Exact Other Products

ERP for SMB

Macola ES

Exact Macola ES is an ERP solution designed for midsized businesses. Exact Macola ES has business process management (BPM) capabilities and exception management tools that provide visibility, control, and measurement for organizations.

Exact Globe

Exact Globe is an ERP business solution designed to help organizations gain insight into the operational health of their businesses-across departments, and with customers, suppliers, and vendors.

ERP for SMB (2012)

Macola ES

Business Intelligence (BI)

Exact Business Analytics

Exact Business Analytics (EBA) is a solution with a clear mission--to provide ready access to information that empowers business people to make better decisions directly affecting business performance.

Business Process Management (BPM)

Synergy

Exact Synergy can help organizations create and manage their business communities and processes by bringing together individuals, documents, and activities.

Sales Force Automation (SFA)

Synergy

Exact Synergy can help organizations create and manage their business communities and processes by bringing together individuals, documents, and activities.

Exact Synergy can help organizations create and manage their business communities and processes by bringing together individuals, documents, and activities.

Human Resources (HR)

UnifiedHCMS

Originally developed by Orisoft (acquired by Exact Software in January 2009) unifiedHCMS is a human capital management (HCM) suite for the East Asian market.

Synergy

Exact Synergy can help organizations create and manage their business communities and processes by bringing together individuals, documents, and activities.

Supply Chain Management (SCM)

Macola ERP Supply Chain Management (SCM)

Through the use of portals, Macola ERP SCM users can collaborate with customers and see a real-time view of activity across the organization.

Synergy Affiliate Link

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