e-Synergy  372 by Exact Software North America

Exact Synergy is a web-based collaborative platform that includes customer relationship management (CRM) and human resources (HR) functionality, including real-time financials, multisite reporting, and relationship and knowledge management capabilities. The e-Synergy solution allows organizations to access all customer contacts, correspondence, transactions, and activities in a single central database, securely from anywhere via the Internet or intranet; search for individual customer records or segment target customer groups using variables including industry, company size, location, project, and custom-defined fields; and provide an online portal for customers to log in and submit requests and check status reports, billing details, and work in process. Organizations can also manage marketing activities with advanced project, scheduling, budget, reporting, and workflow functions; use the mail merge function to generate automatic communications to customers and prospects; use integrated functions for complaint management and customer satisfaction surveys linked to CRM information; and generate automatic follow-up activities and reminders using the Exact Event Manager.

For more information, visit the company's web site

http://www.exactamerica.com/

Or the product homepage

http://www.exactamerica.com/esynergy/index.html

e-Synergy Summary

Exact Software North America Corporate Info

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Exact Software North America Other Products

Accounting (ERP for SMB) Macola ES Exact Macola ES is an ERP solution designed for the mid-market with native business process management (BPM) capabilities, including exception management and business intelligence (BI) tools. Exact Globe Enterprise Exact Globe Enterprise™ delivers the real-time enterprise for service organizations. With Globe Enterprise, organizations can automate their entire service and project lifecycle from bidding to award, staffing to execution, and monitor post-delivery performance. Business Intelligence (BI) Exact Business Analytics Exact Business Analytics (EBA) is a solution with a clear mission--to provide ready access to information that empowers business people to make better decisions directly affecting business performance. Business Process Management (BPM) e-Synergy Exact e-Synergy unites the workplace and reveals the costs, inefficiencies, and redundancies hidden by the complexities of business. Sales Force Automation (SFA) e-Synergy Exact Software’s e-Synergy is a web-based collaborative platform that includes customer relationship management (CRM) and human resources (HR) functionality, including real-time financials, multisite reporting, and relationship and knowledge management capabilities.

Discrete Manufacturing (ERP) Macola ES Exact Macola ES is the only ERP solution designed for the mid-market with native business process management (BPM) capabilities, including powerful exception management and business intelligence (BI) tools. Financial Packages Macola ES Exact Macola ES is the only ERP solution designed for the mid-market with native business process management (BPM) capabilities, including powerful exception management and business intelligence (BI) tools. Supply Chain Management (SCM) Macola ERP Supply Chain Management (SCM) Through the use of portals, Macola ERP SCM users can collaborate with customers and see a real-time view of activity across the organization.

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