Customer Relationship Management (CRM):NetSuite NetSuite CRM+

NetSuite CRM+ NetSuite 2007 by NetSuite

NetSuite CRM+ Overview

NetSuite CRM+
Software Evaluation Report

Web Site

www.netsuite.com

Competitor Analysis

Who should best benefit?

White Paper

Case Study

Member since:5/24/2007

NetSuite helps companies manage business operations in a single, integrated system, which includes: - customer relationship management (CRM) - order management and fulfillment - inventory management - finance - e-commerce and web site management - employee productivity NetSuite is delivered as an on-demand service. NetSuite's real-time dashboard provides a view into role-specific and up-to-date business information. NetSuite is based in San Mateo, California (US), and has offices around the world. The company was founded in 1998.

NetSuite CRM+ holds corporate data in a single database, giving executives access to their key performance metrics on a customizable, real time dashboard. It also combines customer-facing CRM and web capabilities with back-office ERP and collaboration capabilities for partners.

For more information see the company's web site

http://www.netsuite.com/techweb

or product home page

http://www.netsuite.com/techevalproducts

NetSuite CRM+ Summary

Industry Focus

The vertical segment or industry to which NetSuite CRM+ applies.

Associations/Non–Profit
Consumer Packaged Goods (CPG)
Electronics/High–Tech
Food and Beverage
Furniture and Fixtures
Gaming and Hospitality
Higher Education
Industrial and Commercial Products/Machinery
Insurance
Lumber/Wood
Manufacturing
Medical Devices and Laboratory Equipment
Mining
Pharmaceutical/Life Science
Publishing/Media
Real Estate
Retail
Service Provider
Telecommunication
Textiles, Apparel, and Footwear
Warehousing/Distribution

Product Portfolio

Functionality, services, or modules offered by NetSuite CRM+.

Analytics
Channel management
Collaborative e–commerce (buy–side, sell–side, digital marketplaces)
Commission management
Contact management
Customer contract management
Customer reference
Customer service and support
Document management
E–commerce B2B
E–commerce B2C
E–mail manager
E–mail marketing
Field service
Internationalization
Marketing management
Mobile computing
Product and price configurator
Project management
Retail solutions
Sales force automation (SFA)
Sales proposals
Surveys
Workflow manager

Localization

The ability NetSuite CRM+ has to adapt to non-native, national or regional standards(e.g., tax and regulatory compliance). This relates to NetSuite CRM+'s level of presence and localization capabilities.

Asia
Southeast Asia (including the Far East and Japan)
Australasia
Europe (west and north, including the United Kingdom)
Latin America (Mexico, Central America, and South America)
North America (Canada and the United States)

Server Platform

A selection of server platforms supported by NetSuite CRM+.

IBM iSeries (AS/400)
IBM mainframe
Linux (such as SUSE, Red Hat, or Debian/Ubuntu)
Novell Netware
Unix (such as Solaris or AIX)
Windows Server (such as NT/2003/Vista)
Hosted solution or SaaS
On–demand service (multi–tenancy)
Other Considerations

User Company Size

The user company size (the total number of employees) that NetSuite CRM+ is suitable for.

1 to 50 Employees
51 – 200 Employees
201 – 500 Employees
501 – 1,000 Employees
1,001 – 5,000 Employees
5,001 – 10,000 Employees
Over 10,000 Employees

User Company Sites

The number of user company sites that NetSuite CRM+ is suitable for.

Single–site enterprise
2–10 sites
11–20 sites
21–40 sites
40–100 sites
Greater than 100 sites

NetSuite Corporate Info

Headquarters:	2955 Campus Drive, Suite 100 San Mateo, California 94403-2511 UNITED STATES
President and Chief Executive Officer	Zach Nelson
Contact Phone:	1-650-627-1000
Fax:	1-650-627-1001 (1) (650) 627-1001
Toll Free:	NA

Fiscal Year-end:

December

Fiscal Year Revenues (Growth):

Fiscal Year Net Earnings (Growth):

Fiscal Year Product vs. Services:

Product:
Services:

Fiscal Year Employees:

NetSuite Related Articles

Read NetSuite Related Articles in Our Article Archive

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Discrete Manufacturing (ERP)
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NetSuite is an on-demand accounting enterprise resource planning (ERP) application that supports back-office operations.

ERP - Distribution
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NetSuite is an on-demand accounting enterprise resource planning (ERP) application that supports back-office operations.

ERP for Services (Non-manufacturing)
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NetSuite is the leading integrated, web-based business software. It helps businesses manage their entire company with one complete system.

Financial Packages
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NetSuite CRM+ Affiliate Link

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NetSuite CRM+ NetSuite 2007 by NetSuite

Accounting (ERP for SMB)

Sales Force Automation (SFA)

Discrete Manufacturing (ERP)

ERP - Distribution

ERP for Services (Non-manufacturing)

Financial Packages

PPM for Professional Services Automation

NetSuite CRM+
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