Pivotal CRM by CDC Software
CDC Software is a hybrid enterprise software provider with a comprehensive set of software solutions built to reflect the business processes and demands of distinct lines of business.
CDC Software's solutions include enterprise resource planning (Ross ERP), manufacturing operations management, enterprise manufacturing intelligence, supply chain management (demand management, order management, and warehouse and transportation management), e-Commerce, global trade management, customer relationship management, complaint management solutions, and other business solutions.
Leveraging a service-oriented architecture (SOA), CDC Software offers multiple delivery options for its solutions, including on-premise, hosted, cloud-based software as a service (SaaS), and blended or hybrid deployment offerings.
CDC Software is headquartered in Atlanta, Georgia (USA), and has more than 2,000 employees in 32 offices worldwide serving more than 6,000 customers spanning 50-plus countries.
CDC Software's Pivotal CRM is a customer relationship management (CRM) solution for companies that want to use CRM strategically—to model, enhance, and streamline their sales, marketing, and customer service processes. Built with the user experience in mind, Pivotal CRM allows companies to tailor the system to their users' needs. With a Microsoft-style interface and role- and task-based navigation, Pivotal CRM is a familiar and comfortable system for users, which can help reduce the learning curve and increase the speed of user adoption. Pivotal CRM embeds Microsoft Outlook and Microsoft SharePoint within the CRM system and integrates closely with the Microsoft Office suite.
For more information, visit the company’s Web site
www.cdcsoftware.com
or the product homepage
www.cdcsoftware.com/en/PivotalCRM.aspx
|
The vertical segment or industry to which Pivotal CRM applies.
- Aerospace and Defense (A&D)
- Associations/Non–Profit
- Banking
- Chemicals
- Consumer Packaged Goods (CPG)
- Electronics/High–Tech
- Engineering and Construction
- Fabricated Metals
- Financial Institutions
- Food and Beverage
- Furniture and Fixtures
- Gaming and Hospitality
- Health Care
- Higher Education
- Industrial and Commercial Products/Machinery
- Insurance
- Lumber/Wood
- Manufacturing
- Medical Devices and Laboratory Equipment
- Oil and Gas
- Paper Products
- Pharmaceutical/Life Science
- Public Sector/Government
- Publishing/Media
- Real Estate
- Rubber/Plastic
- Service Provider
- Steel/Mill Products
- Transportation
- Textiles, Apparel, and Footwear
|
Functionality, services, or modules offered by Pivotal CRM.
- Analytics
- Channel management
- Contact management
- Customer contract management
- Customer reference
- Customer service and support
- Document management
- E–commerce B2B
- E–mail manager
- E–mail marketing
- Field service
- Internationalization
- Marketing management
- Mobile computing
- Product and price configurator
- Relationship capital management
- Sales force automation (SFA)
- Sales proposals
- Surveys
- Workflow manager
|
|
The ability Pivotal CRM has to adapt to non-native, national or regional standards(e.g., tax and regulatory compliance). This relates to Pivotal CRM's level of presence and localization capabilities.
- Asia
- Southeast Asia (including the Far East and Japan)
- Australasia
- Europe (east, central, and south)
- Europe (west and north, including the United Kingdom)
- Latin America (Mexico, Central America, and South America)
- North America (Canada and the United States)
- Middle East
|
A selection of server platforms supported by Pivotal CRM.
- Microsoft server (such as Windows NT/2003/Vista)
- Hosted solution or SaaS
|
|
The user company size (the total number of employees) that Pivotal CRM is suitable for.
- 1 to 50 Employees
- 51 – 200 Employees
- 201 – 500 Employees
- 501 – 1,000 Employees
- 1,001 – 5,000 Employees
|
The number of user company sites that Pivotal CRM is suitable for.
- Single–site enterprise
- 2–10 sites
- 11–20 sites
- 21–40 sites
- 41–100 sites
- Greater than 100 sites
|
| Headquarters: |
Two Concourse Parkway, Suite 800
Atlanta, GA
30328
UNITED STATES
|
|
|
| Contact Phone: |
1 770-351-9600
|
| Fax: |
+1 770-351-0036
|
| Toll Free: |
NA |
|
| Fiscal Year-end: |
December
|
| Fiscal Year Revenues (Growth): |
|
| Fiscal Year Net Earnings (Growth): |
|
| Fiscal Year Product vs. Services: |
|
| Fiscal Year Employees: |
|
|
 Read CDC Software Related Articles in Our Article Archive
ERP for SMB (2012)Ross ERP Ross ERP is built from the ground up for process
manufacturers who rely on recipe or formula specifications to run their
production.
CRM for Financial and Insurance MarketsPivotal CRM for Financial ServicesPivotal CRM for the financial
services industry offers comprehensive, integrated, industry-specific
capabilities that increase insight into operational performance, streamline
processes across the value chain, and improve responsiveness to client demands.
ERP - DistributionRoss ERPMore than just traditional manufacturing ERP, the Ross Enterprise suite of
products allows companies to manage everything from complex recipes to corporate
profitability and growth, including
advanced planning (AP),
business intelligence (BI),
business process management (BPM),
CRM,
factory operations,
product lifecycle management (PLM).
Mixed-Mode Manufacturing (ERP)Ross ERPRoss ERP is built from the ground up for process manufacturers who rely on
recipe or formula specifications to run their production.
Process Manufacturing (ERP)Ross ERPRoss ERP is built from the ground up for process manufacturers who rely on
recipe or formula specifications to run their production.
|
Financial PackagesRoss ERPWith the Ross Financial Reporting application for financial reporting and planning, you get your budgets and reports faster than ever before, in formats that make it easy to comprehend, allowing you to react quickly to the news you’ve received.
Supply Chain Management (SCM)CDC Supply Chain ManagementCDC Supply Chain software solutions are specifically designed for multi-enterprise, multi-channel, multi-language, and multi-currency order environments, supporting end-to-end processes for
discrete manufacturers and distribution companies.
|
If you want to create a TEC affiliate link to CDC Software-Pivotal CRM for Your Web Site, click here
|
VAR
