Surado CRM 5.1 by Surado Solutions
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Member since:5/24/2007
Surado Solutions Inc., founded in 1995, is a privately held company with corporate headquarters in Southern California. Surado's products are used in all 50 US states and more than 64 countries worldwide. As an innovator providing best-of-breed customer relationship management (CRM) software for small to medium sized enterprises, Surado's proven track record of on-time, on-budget implementations resulting in high-value customer experiences are key to Surado's growth and success.
User adoption is critical to any CRM implementation. Designed with the user in mind, Surado is proud of its rapid user acceptance, from the front line to C-level executives. Our solutions provide a blend of power, features, and functionality, including tight integration with widely used desktop applications so users can continue using familiar tools. Surado CRM provides flexibility, scalability, and an open architecture.
Surado CRM is a sensible best-of-breed solution that achieves fast user acceptance, quick return on investment, and high-value customer experiences that drive company growth and profitability. Created specifically to meet the expanding and changing needs of growing companies and divisions of large organizations, Surado CRM provides flexibility, scalability, robustness, and an open architecture. Our modular product design begins by offering a powerful and comprehensive software suite enabling seamless coordination between sales, marketing, customer service, and support—right out of the box. Surado CRM then allows for a high degree of customization, fast integration with third-party applications, and advanced security options while providing a host of powerful product options that tailor to individual business requirements including integration tools, an offline solution, and Web-enabled modules. Surado CRM enables tight integration with other applications such as financials, supply chain management, customized applications, and other back-office systems, enabling organizations to leverage existing technology investments while promoting a true 360-degree view of customer interactions across the entire organization.
For more information see the product homepage:
www.SuradoCRM.com
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The vertical segment or industry to which Surado CRM applies.
- Associations/Non–Profit
- Automotive
- Banking
- Consumer Packaged Goods (CPG)
- Electronics/High–Tech
- Energy
- Engineering and Construction
- Fabricated Metals
- Financial Institutions
- Forestry
- Furniture and Fixtures
- Gaming and Hospitality
- Health Care
- Higher Education
- Industrial and Commercial Products/Machinery
- Insurance
- Lumber/Wood
- Manufacturing
- Medical Devices and Laboratory Equipment
- Paper Products
- Pharmaceutical/Life Science
- Public Sector/Government
- Publishing/Media
- Real Estate
- Retail
- Rubber/Plastic
- Service Provider
- Telecommunication
- Transportation
- Textiles, Apparel, and Footwear
- Utilities
- Warehousing/Distribution
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Functionality, services, or modules offered by Surado CRM.
- Analytics
- Channel management
- Collaborative e–commerce (buy–side, sell–side, digital marketplaces)
- Commission management
- Contact management
- Customer contract management
- Customer reference
- Customer service and support
- Document management
- E–commerce B2B
- E–mail manager
- E–mail marketing
- Field service
- Internationalization
- Marketing management
- Mobile computing
- Product and price configurator
- Project management
- Relationship capital management
- Retail solutions
- Sales force automation (SFA)
- Sales proposals
- Surveys
- Workflow manager
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The ability Surado CRM has to adapt to non-native, national or regional standards(e.g., tax and regulatory compliance). This relates to Surado CRM's level of presence and localization capabilities.
- Africa
- Asia
- Southeast Asia (including the Far East and Japan)
- Australasia
- Europe (east, central, and south)
- Europe (west and north, including the United Kingdom)
- Latin America (Mexico, Central America, and South America)
- North America (Canada and the United States)
- Middle East
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A selection of server platforms supported by Surado CRM.
- IBM iSeries (AS/400)
- IBM mainframe
- Novell Netware
- Windows Server (such as NT/2003/Vista)
- Hosted solution or SaaS
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The user company size (the total number of employees) that Surado CRM is suitable for.
- 1 – 50 Employees
- 51 – 200 Employees
- 201 – 500 Employees
- 501 – 1,000 Employees
- 1,001 – 5,000 Employees
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The number of user company sites that Surado CRM is suitable for.
- Single–site enterprise
- 2–10 sites
- 11–20 sites
- 21–40 sites
- 40–100 sites
- Greater than 100 sites
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| Headquarters: |
2060 Chicago Avenue
Suite C-5
Riverside, CA
92507
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| Executive Vice President |
Cheryl L McCarthy |
| Contact Phone: |
951-682-4895
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| Fax: |
951-682-3846 |
| Toll Free: |
1-800-4SURADO |
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| Fiscal Year-end: |
December
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| Fiscal Year Revenues (Growth): |
NA |
| Fiscal Year Net Earnings (Growth): |
NA |
| Fiscal Year Product vs. Services: |
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| Fiscal Year Employees: |
45
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A Customer Relationship Management Solution Aims To Cover all the Bases
by Osman Baig and Shahid Hannan
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado solution. Surado! A Rising Mid-market CRM Provider
by Kevin Ramesan
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, and Commence Corporation.
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