This is the Customer Relationship Management (CRM) evaluation report for TechExcel CRM. The evaluation report provides extensive information about vendor or provider capabilities. Covering everything in TEC's comprehensive model for Customer Relationship Management (CRM), this rating detail report is invaluable toward RFI and business requirements research.
Member since:10/2/2008
TechExcel creates software solutions for application lifecycle management, IT service desk management, and customer relationship management. Founded in 1995 and headquartered in Lafayette, California, TechExcel has over 1,500 customers in more than 42 countries and maintains offices in Chapel Hill, North Carolina (US), London (UK), and Beijing (China).
TechExcel Customer Suite is an integrated CRM solution focused on customer service throughout the customer life cycle. As a modular system, TechExcel can be deployed in its entirety or by model. Its features include process automation, knowledgebase management, workflow, and customer self-service.
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