| index \\ Business Intelligence (BI) \\ MicroStrategy MicroStrategy 9 \\ Competitor Analysis | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
  Competitor Analysis |
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MicroStrategy 9 Rating displays the level of support for functionality and services provided by MicroStrategy 9 by MicroStrategy. | |
Average Competitor Rating displays the average level of support for functionality and services provided by all of the vendors within TEC's knowledge base. | |
Competitor with the Lowest Rating is a real product or service solution. It indicates the overall lowest level of support for functionality or services (based on TEC's model of Business Intelligence (BI) solutions). | |
Competitor with the Highest Rating is a real product or service solution. It indicates the overall highest level of support for functionality or services (based on TEC's model of Business Intelligence (BI) solutions). |
*To learn more about criteria rating definitions please consult the Business Intelligence (BI) Rating Guide
| Module | Total Criteria | MicroStrategy 9 by MicroStrategy | Lowest Rated Competitor for Business Intelligence (BI) | Highest Rated Competitor for Business Intelligence (BI) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| REPORTING AND ANALYSIS Includes:Reporting; Analysis; Enterprise Search; Scorecards; Dashboards; | 398 | 322 | 24 | 47 | 91.44 | 141 | 1 | 219 | 47.01 | 354 | 0 | 27 | 89.85 |
| ANALYTICS Includes:Predictive Analytics; Data, Text, and Web Mining; OLAP; Core Analytics; Administration; | 569 | 192 | 7 | 370 | 78.7 | 88 | 240 | 87 | 33.74 | 546 | 0 | 22 | 96.66 |
| DATA WAREHOUSING Includes:Data Warehouse Functions; Product Support; | 56 | 46 | 1 | 9 | 91.79 | 18 | 13 | 25 | 48.93 | 52 | 0 | 4 | 94.29 |
| WORKFLOW Includes:Process and Activity Definition; Resources and Roles Definition; Rules and Routing Definition; Work Definition; Queue and Work List Definition; Triggers and Scheduling; and other | 125 | 0 | 106 | 19 | 44.56 | 4 | 0 | 119 | 59.52 | 123 | 0 | 2 | 98.72 |
| DATA INTEGRATION Includes:ETL; EII; | 273 | 53 | 6 | 214 | 67.66 | 93 | 26 | 154 | 46.81 | 250 | 0 | 23 | 91.94 |
| SUPPORT Includes:Server Support; Client Support; Database Support; Portal Support; Web Service Support; Problem Resolution; and other | 67 | 52 | 6 | 9 | 82.39 | 45 | 0 | 20 | 69.55 | 47 | 0 | 20 | 75.52 |
| PRODUCT TECHNOLOGY Includes:Synchronization and Replication; Implementation and Training; Technical Fit; | 277 | 226 | 12 | 39 | 89.75 | 117 | 9 | 151 | 48.3 | 267 | 0 | 10 | 96.9 |
Reporting and Analysis
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*To learn more about criteria rating definitions please consult the Business Intelligence (BI) Rating Guide
| Module | Total Criteria | MicroStrategy 9 by MicroStrategy | Lowest Rated Competitor for Business Intelligence (BI) | Highest Rated Competitor for Business Intelligence (BI) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| REPORTING Includes:Accessibility; Reporting Capabilities; Formatting; SQL Functionality for Report Creation; Calculation Capabilities; Metrics; and other | 255 | 228 | 8 | 16 | 93.94 | 93 | 1 | 133 | 50.71 | 211 | 0 | 27 | 84.16 |
| ANALYSIS Includes:Analysis Capabilities; Portals; Exploration Tools; | 55 | 42 | 10 | 1 | 84.73 | 13 | 0 | 35 | 36.73 | 55 | 0 | 0 | 100 |
| ENTERPRISE SEARCH Includes:Searches full BI content; Fuzzy matching and word stemming; Embedded standard search toolbar; Fine-tunes search by narrowing criteria; Leverages metadata layer within search; Auto-filling prompts to maintain context within searching capabilities; and other | 11 | 6 | 5 | 0 | 72.73 | 7 | 0 | 4 | 63.64 | 11 | 0 | 0 | 100 |
| SCORECARDS Includes:Tools to Design Balance Scorecards; Tools to Communicate Objectives; Feedback; Administration; | 59 | 30 | 0 | 29 | 89.15 | 21 | 0 | 36 | 36.27 | 59 | 0 | 0 | 100 |
| DASHBOARDS Includes:Updates, edits, and changes look and feel of UI at individual user level; Establishes KPIs or metrics; Access to multiple enterprise data resources; Real-time data update capability; Connects to operating systems to perform transactions; Customizable at user level; and other | 18 | 16 | 1 | 1 | 95.56 | 7 | 0 | 11 | 51.11 | 18 | 0 | 0 | 100 |
Analytics
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*To learn more about criteria rating definitions please consult the Business Intelligence (BI) Rating Guide
| Module | Total Criteria | MicroStrategy 9 by MicroStrategy | Lowest Rated Competitor for Business Intelligence (BI) | Highest Rated Competitor for Business Intelligence (BI) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| PREDICTIVE ANALYTICS Includes:Predictive Modeling Techniques; Predictive Data Analytics; Forecasting; Industry Vertical Predictive Analytics; | 72 | 30 | 2 | 40 | 81.39 | 6 | 0 | 14 | 8.33 | 68 | 0 | 4 | 95.56 |
| DATA, TEXT, AND WEB MINING Includes:Data Mining; Text Mining; Web Mining; Algorithm and Statistical Tools; Statistical Analytics; Econometrics and Time Series; and other | 214 | 94 | 5 | 115 | 78.04 | 6 | 94 | 14 | 21.31 | 204 | 0 | 10 | 96.07 |
| OLAP Includes:Interactive data analysis and reporting; Web-specific features; Calculations; Data visualization; Report distribution; | 50 | 47 | 0 | 3 | 96.6 | 12 | 19 | 19 | 42.8 | 50 | 0 | 0 | 100 |
| CORE ANALYTICS Includes:Sales and Marketing Analytics; Human resources (HR) Analytics; Web Site Analytics; Operations and inventory analytics; | 226 | 14 | 0 | 212 | 73.85 | 61 | 127 | 36 | 51.15 | 217 | 0 | 8 | 96.73 |
| ADMINISTRATION Includes:Third party data sources; Event logging and OLAP cube build monitoring capabilities; Automation of cube builds; Administrator can edit, change, and restrict user access to measuresand whole or partial dimensions in the web portal; Scalable platform for storing and analyzing multi/terabyte data sets; Centralized security; and other | 7 | 7 | 0 | 0 | 100 | 3 | 0 | 4 | 48.57 | 7 | 0 | 0 | 100 |
Data Warehousing
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*To learn more about criteria rating definitions please consult the Business Intelligence (BI) Rating Guide
| Module | Total Criteria | MicroStrategy 9 by MicroStrategy | Lowest Rated Competitor for Business Intelligence (BI) | Highest Rated Competitor for Business Intelligence (BI) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| DATA WAREHOUSE FUNCTIONS Includes:Real time and batch execution; Data integration from OLAP; Data integration from legacy data; Data integration from ERP, CRM, SCM; Data integration from local data; Data integration from Web; and other | 50 | 41 | 1 | 8 | 92.8 | 17 | 8 | 25 | 48.8 | 46 | 0 | 4 | 93.6 |
| PRODUCT SUPPORT Includes:Product support through call center operation on 24x7x365 global availability; Training available seven days a week; Five day work week; Nominated working hours; Dedicated resources to support inquiries; Support engineers are deployed at both owned and remote sites; and other | 6 | 5 | 0 | 1 | 83.33 | 1 | 5 | 0 | 50 | 6 | 0 | 0 | 100 |
Workflow
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Workflow is a commonly used term that describes the automation of internal business operations, tasks, and transactions that simplify and streamline current business processes.
*To learn more about criteria rating definitions please consult the Business Intelligence (BI) Rating Guide
| Module | Total Criteria | MicroStrategy 9 by MicroStrategy | Lowest Rated Competitor for Business Intelligence (BI) | Highest Rated Competitor for Business Intelligence (BI) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| PROCESS AND ACTIVITY DEFINITION Includes:Represents complex processes that are comprised of sub-processes and activities; Processes can be defined or mapped into the system; Graphically portrays business processes and activities; Shares activities and sub-processes between processes; Reuses an activity already defined in the process without having to define it again;; Defines absolute or relative dates when activities or work-items must be completed; and other | 15 | 0 | 9 | 6 | 52 | 0 | 0 | 15 | 60 | 15 | 0 | 0 | 100 |
| RESOURCES AND ROLES DEFINITION Includes:Designates participants with various characteristics, as well as defines their profiles and specific attributes; Defines and handles different types of human or computer-based resources and assigns roles to those resources based on variable criteria; Integrates existing corporate directory information and profiles, such as DBMS, OS, host services (e.g., X500), or LAN-based services, into the workflow system and defines roles; Users have multiple roles; Generic role definition to allow the passage of work-items to a group, individual, or a generic individual type; Reassigns work to an individual using the forward concept (with specified privileges); and other | 6 | 0 | 3 | 3 | 55 | 4 | 0 | 2 | 70 | 6 | 0 | 0 | 100 |
| RULES AND ROUTING DEFINITION Includes:Accesses data from external applications or databases from within the workflow process at run-time and uses that data to dynamically feed routing decisions; Defines the logic that governs the process, as well as the business rules and routing logic within the workflow product; Serial, conditional, parallel, and rendezvous (i.e., several distinct roles or activities merging into one at a specific point in the process) routing; Routing and business decisions based on a combination of complex user-defined conditions or complex Boolean expressions; Repetition of completed activities and backtracking to specific activities on an as-needed, variable basis, such as the rerouting of work-items to activities which have already been performed in the event of a rework; Defines the business rules and the routing logic in the process through graphical, drag-and-drop facilities; and other | 7 | 0 | 7 | 0 | 40 | 0 | 0 | 7 | 60 | 7 | 0 | 0 | 100 |
| WORK DEFINITION Includes:Defines and handles complex or compound work-items comprised of several heterogeneous data elements, which are integrated into the same container or work package, including standard attachments, such as office documents, spreadsheets, and graphs; Defines which participant should work on which activities and with what resources, and the different modes available for assigning work; Assigns activities to participants' roles through graphical, drag-and-drop facilities; Assigns activities to participants' roles through scripting or programming; Defines and handles complex or compound work-items comprised of business and transactional data; Defines and handles complex or compound work-items comprised of workflow, process-specific data such as data by process and activity history, task priority, and alerts; and other | 11 | 0 | 11 | 0 | 40 | 0 | 0 | 11 | 60 | 10 | 0 | 1 | 92.73 |
| QUEUE AND WORK LIST DEFINITION Includes:Defines relationships between queues, activities, and how they correspond to support the different mapping definitions. e.g., one queue for many activities, one-to-one mapping, and custom mapping; Static and dynamic associations between queues and activities; Defines preset sorts at build-time, such as LIFO sort, alphabetic sort, so users can sort queues at run-time; Defines the run-time, activity-level, and work-item-level priority of the different instances and cases within the process; Pushes or assigns work to users and allows users to pull work from their queues; Sorts work queues on variable criteria and customs, user-defined criteria; and other | 31 | 0 | 31 | 0 | 40 | 0 | 0 | 31 | 60 | 31 | 0 | 0 | 100 |
| TRIGGERS AND SCHEDULING Includes:Generates and manages notifications and alerts, including how the alerts are registered, logged, and to whom they are posted; Deadline triggers (e.g., date, day-of-month, hour); Threshold triggers (e.g., based on predefined attribute values for work-items, such as all claims over $1,000 should generate alerts); Different types of events that can be defined as triggers of automatic actions, including timer triggers; Scheduled triggers (periodic events, such as every eight hours or every week); Activity and work-item status (exceptions, processing status); and other | 16 | 0 | 9 | 7 | 53.12 | 0 | 0 | 14 | 52.5 | 16 | 0 | 0 | 100 |
| MONITORING AND REPORTING Includes:Administrator tool monitors and manages the process; Accesses internal workflow database through external SQL queries or via API's used by applications; Log with statistical tracking facilities; Log with configurable tracking and auditing of data facilities; Log with archiving audit data facilities; Log with facilities such as a configurable data retention period; and other | 13 | 0 | 11 | 2 | 44.62 | 0 | 0 | 13 | 60 | 12 | 0 | 1 | 93.85 |
| WORKFLOW COMPONENTS Includes:Separate, private copies of the process map for each work-item created in the workflow system; Integrated scripting; Attaches word processors (such as Word) and spreadsheet (such as Excel) applications to related points for reference from within workflow; Interfaces with other workflow applications such as e-mail, e-forms, and scheduling packages; Raises activity or work-item priority dynamically at run-time, according to certain process conditions (e.g., deadlines, completion of related activities); Alters the workload balancing mechanism during execution; and other | 23 | 0 | 22 | 1 | 41.3 | 0 | 0 | 23 | 60 | 23 | 0 | 0 | 100 |
| DYNAMIC AND COMPLEX PROCESSES Includes:Visual design tool; Dynamic, complex processes; Define task concurrency and dependency to enable proper sequences; | 3 | 0 | 3 | 0 | 40 | 0 | 0 | 3 | 60 | 3 | 0 | 0 | 100 |
Data Integration
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*To learn more about criteria rating definitions please consult the Business Intelligence (BI) Rating Guide
| Module | Total Criteria | MicroStrategy 9 by MicroStrategy | Lowest Rated Competitor for Business Intelligence (BI) | Highest Rated Competitor for Business Intelligence (BI) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| ETL Includes:Data Extraction; Data Cleansing and Transformation; Data Matching and Consolidation; Data Profiling; Data Quality; Data Loading; and other | 171 | 3 | 0 | 168 | 60.7 | 67 | 26 | 78 | 53.8 | 153 | 0 | 18 | 89.47 |
| EII Includes:Performance and Scalability; Data Federation; Change Data Capture; Metadata; Server capabilities; Data Access; and other | 102 | 50 | 6 | 46 | 79.31 | 26 | 0 | 76 | 35.1 | 97 | 0 | 5 | 96.08 |
Support
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*To learn more about criteria rating definitions please consult the Business Intelligence (BI) Rating Guide
| Module | Total Criteria | MicroStrategy 9 by MicroStrategy | Lowest Rated Competitor for Business Intelligence (BI) | Highest Rated Competitor for Business Intelligence (BI) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| SERVER SUPPORT Includes:Windows NT/2000/XP/2003; Unix; Novell NetWare; IBM AS/400; J2EE Weblogic; J2EE Websphere; and other | 19 | 12 | 1 | 6 | 65.26 | 18 | 0 | 0 | 94.74 | 7 | 0 | 12 | 49.47 |
| CLIENT SUPPORT Includes:Apple Macintosh OS X; GNU/Linux such as Red Hat, SUSE (Novell), or Debian; Windows 95/98/NT/2000/XP; Web browser; Other; | 5 | 4 | 0 | 1 | 80 | 4 | 0 | 0 | 80 | 3 | 0 | 2 | 60 |
| DATABASE SUPPORT Includes:Oracle; Microsoft SQL Server; IBM DB2; Sybase; Hyperion Essbase; Informix; and other | 10 | 10 | 0 | 0 | 100 | 10 | 0 | 0 | 100 | 8 | 0 | 2 | 84 |
| PORTAL SUPPORT Includes:IBM WebSphere; Microsoft sharePoint; Plumtree; BEA; Vignette portal services; CA CleverPath; and other | 10 | 6 | 3 | 1 | 72 | 0 | 0 | 10 | 0 | 6 | 0 | 4 | 68 |
| WEB SERVICE SUPPORT Includes:Joins data from Web services or a real database to another web service; Key Web service standards (SOAP, WSDL, etc.); Drills down from any report to any other data available via web services; Output of any Web services data as spreadsheets, Excel pivot tables, PDF files, or standard HTML; Geographical mapping of data from Web services; Visualization of data available from any web service; and other | 6 | 3 | 2 | 1 | 76.67 | 0 | 0 | 6 | 20 | 6 | 0 | 0 | 100 |
| PROBLEM RESOLUTION Includes:On-site; At co-located site (where this is a hosted service); Combination of on-site and off-site locations; Solves application problems within one hour; Solves application problems within two hours; Solves application problems within four hours; and other | 12 | 12 | 0 | 0 | 100 | 8 | 0 | 4 | 70 | 12 | 0 | 0 | 100 |
| APPLICATION FIX RESPONSE TIME Includes:Application fix response time within one hour; Application fix response time within two hours; Application fix response time within four hours; Application fix response time within eight hours; Application fix response time within one working day; | 5 | 5 | 0 | 0 | 100 | 5 | 0 | 0 | 100 | 5 | 0 | 0 | 100 |
Product Technology
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Product technology criteria define the technical architecture of the product, and the technological environment in which the product can run successfully. Sub-criteria include product and application architecture, software usability and administration, platform and database support, application standards support, communications and protocol support, and integration capabilities.
*To learn more about criteria rating definitions please consult the Business Intelligence (BI) Rating Guide
| Module | Total Criteria | MicroStrategy 9 by MicroStrategy | Lowest Rated Competitor for Business Intelligence (BI) | Highest Rated Competitor for Business Intelligence (BI) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| SYNCHRONIZATION AND REPLICATION Includes:Synchronization Technology; Replication Methodology; | 15 | 14 | 0 | 1 | 98 | 6 | 0 | 9 | 44 | 15 | 0 | 0 | 100 |
| IMPLEMENTATION AND TRAINING Includes:Training Services; Vendor Implementation Services; Transaction Process Packages; | 20 | 14 | 0 | 6 | 91 | 15 | 1 | 4 | 81 | 20 | 0 | 0 | 100 |
| TECHNICAL FIT Includes:Application Servers; Technical Architecture; Integration and Interfaces; Security; Server Administration; | 242 | 198 | 12 | 32 | 89.13 | 96 | 8 | 138 | 45.87 | 232 | 0 | 10 | 96.45 |
Business Intelligence (BI) Rating Guide
| Sup | - Supported. |
| NS | - Not Supported. |
| Oth | - Aggregate of other ratings. |
| Rating | Value | Description |
| Add-on Partner | 80 | Supported via add-on products offered by partners |
| Customization | 40 | Supported via customization (changes to the source code) |
| Future Release | 20 | Supported in a future release |
| Modification | 70 | Supported via modification (screen configurations, reports, GUI tailoring, etc.) |
| Not Supported | 0 | Unsupported |
| Supported | 100 | Supported as delivered out-of-the-box |
| Supported by Partner | 95 | Supported via an integrated partner solution |
| Third Party Support | 60 | Supported via a third party solution |
| Unrated | 0 | The vendor or provider has not yet submitted information for a rating |
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