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| index \\  Supply Chain Management (SCM) \\ Adexa eGPS \\ Ideal Customer Profile | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Ideal Customer Profile |
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eGPS Rating displays the level of support for functionality and services provided by eGPS by Adexa. | |
Average Competitor Rating displays the average level of support for functionality and services provided by all of the vendors within TEC's knowledge base. | |
Competitor with the Lowest Rating is a real product or service solution. It indicates the overall lowest level of support for functionality or services (based on TEC's model of Supply Chain Management (SCM) solutions). | |
Competitor with the Highest Rating is a real product or service solution. It indicates the overall highest level of support for functionality or services (based on TEC's model of Supply Chain Management (SCM) solutions). |

*To learn more about criteria rating definitions please consult the Supply Chain Management (SCM) Rating Guide
| Module | Total Criteria | eGPS by Adexa | Lowest Rated Competitor for Supply Chain Management (SCM) | Highest Rated Competitor for Supply Chain Management (SCM) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| WAREHOUSE MANAGEMENT SYSTEM (WMS) Includes:Functionality; Adaptability; WMS Technology Configuration; | 596 | 0 | 0 | 589 | 0 | 0 | 0 | 0 | 0 | 232 | 1 | 363 | 62.43 |
| TRANSPORTATION MANAGEMENT SYSTEM (TMS) Includes:System Definition and Implementation; Transportation Management Operation Functionality; | 159 | 0 | 0 | 128 | 0 | 0 | 0 | 0 | 0 | 109 | 0 | 19 | 76.48 |
| INTERNATIONAL TRADE LOGISTICS (ITL) Includes:Collaboration; Content; Commerce; | 169 | 0 | 0 | 169 | 0 | 0 | 0 | 0 | 0 | 92 | 0 | 77 | 82.25 |
| SUPPLIER RELATIONSHIP MANAGEMENT (SRM) Includes:Design; Sourcing; Procurement; Fulfillment; Manufacturing; Settlement; and other | 442 | 36 | 6 | 400 | 9.1 | 0 | 0 | 0 | 0 | 320 | 36 | 86 | 87.04 |
| DEMAND MANAGEMENT Includes:Promotion Planning; Pricing and Profit Optimization; Forecasting; Merchandise Planning; Life Cycle Planning; Consensus Planning; and other | 147 | 126 | 0 | 20 | 85.71 | 0 | 0 | 0 | 0 | 119 | 5 | 22 | 84.35 |
| SUPPLY CHAIN ANALYTICS Includes:Supply Chain Optimization; Supply Chain Event Management; Production and Supply Planning; | 257 | 212 | 7 | 38 | 84.12 | 27 | 6 | 11 | 13.35 | 225 | 4 | 28 | 94.12 |
| ORDER MANAGEMENT Includes:Order Promising; Inventory Management and Visibility; Sourcing; Execution Visibility; Inbound and Assembly Coordination or Multi-site Staging; Shipping and Outbound Management; and other | 37 | 29 | 2 | 6 | 87.03 | 0 | 0 | 0 | 0 | 36 | 0 | 1 | 97.3 |
| SERVICE PARTS PLANNING Includes:Planning; Service Delivery and Execution; Workforce Optimization; Logistics Transportation and Reverse Logistics; Analytics and Reporting; Utilities; and other | 52 | 17 | 6 | 29 | 37.31 | 0 | 0 | 0 | 0 | 48 | 0 | 4 | 95.77 |
| PRODUCT TECHNOLOGY Includes:Architecture; User Interface; Platforms; Application Tools; Reporting; | 329 | 232 | 8 | 89 | 76.05 | 0 | 0 | 0 | 0 | 286 | 0 | 43 | 92.37 |
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A warehouse management system (WMS) should provide database and user-level tools in order for a company to optimize its storage facilities while at the same time providing user level task direction and activity support.The combination of system-directed operations, supported by real-time, paper-less, and interactive information systems will provide warehouse management and personnel with the tools to direct, control, measure, and report on distribution operations. The WMS should enable warehouse operators to optimize pick, put-away, and replenishment functions by employing powerful system logic to select the best locations and sequences. These are defined by rules that are based on industry best practices, while taking into account enterprise specific opportunities and constraints.In order to facilitate ongoing activity tracking and performance reporting the WMS should include integration with bar code and wireless radio frequency data collection devices to enable accurate, efficient tracking of goods through the storage facility.

*To learn more about criteria rating definitions please consult the Supply Chain Management (SCM) Rating Guide
| Module | Total Criteria | eGPS by Adexa | Lowest Rated Competitor for Supply Chain Management (SCM) | Highest Rated Competitor for Supply Chain Management (SCM) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| FUNCTIONALITY Includes:Warehouse Configuration; Bin Location Setup; Product Setup; Inventory Control; License Plate Tracking; Receiving; and other | 331 | 0 | 0 | 324 | 0 | 0 | 0 | 0 | 0 | 142 | 1 | 188 | 54.11 |
| ADAPTABILITY Includes:Business Processes; Decision Support and Reporting; | 25 | 0 | 0 | 25 | 0 | 0 | 0 | 0 | 0 | 9 | 0 | 16 | 74.8 |
| WMS TECHNOLOGY CONFIGURATION Includes:Security; Configuration; Reports, Documents, and Queries; Internationalization and Localization; Host Interface; Upgrades; and other | 240 | 0 | 0 | 240 | 0 | 0 | 0 | 0 | 0 | 81 | 0 | 159 | 72.62 |
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Transportation involves many different parties within and outside a company who are required to routinely share information and ideas. A fully functional transportation management system should provide the basic components of a shared information system to support:
- Content such as rates, routes, roles, and contracts at inter-enterprise generic levels
- Commerce to support and create transaction sets, documents, and information exchanged to facilitate the booking, execution, and settlement of transportation movements on an "any-to-any" level
- Collaboration for real-time and interactive exchange between multiple parties, irrespective of roles
The data model and data dictionary of the TMS should thus support a wide and diverse range of interactions. The system should also facilitate the exchange of data with a series of external and internal applications, as well as provide user-level tools and utilities. The combination of these robust system infrastructures and collaborative applications should enable the user to perform all necessary functions involved in the planning, execution, and analysis of transportation movements.

*To learn more about criteria rating definitions please consult the Supply Chain Management (SCM) Rating Guide
| Module | Total Criteria | eGPS by Adexa | Lowest Rated Competitor for Supply Chain Management (SCM) | Highest Rated Competitor for Supply Chain Management (SCM) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| SYSTEM DEFINITION AND IMPLEMENTATION Includes:Enterprise Setup; Administration; Location Setup; Lane Setup; Geography Setup; Carrier and Contract Details; and other | 55 | 0 | 0 | 55 | 0 | 0 | 0 | 0 | 0 | 46 | 0 | 9 | 93.82 |
| TRANSPORTATION MANAGEMENT OPERATION FUNCTIONALITY Includes:Planning; Execution; Shipment Tracking; Transportation Network Optimization; Analysis; | 104 | 0 | 0 | 73 | 0 | 0 | 0 | 0 | 0 | 63 | 0 | 10 | 67.31 |
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*To learn more about criteria rating definitions please consult the Supply Chain Management (SCM) Rating Guide
| Module | Total Criteria | eGPS by Adexa | Lowest Rated Competitor for Supply Chain Management (SCM) | Highest Rated Competitor for Supply Chain Management (SCM) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| COLLABORATION Includes:Web-based community marketplace; 24x7 customer support and data audit trail; Real time information exchange between all parties; Exchange information electronically, irrespective of data format and technical capabilities; Single source of shipment information; Integrate trading partner information into key business systems; and other | 14 | 0 | 0 | 14 | 0 | 0 | 0 | 0 | 0 | 9 | 0 | 5 | 89.29 |
| CONTENT Includes:Product; Compliance; Logistics; | 29 | 0 | 0 | 29 | 0 | 0 | 0 | 0 | 0 | 16 | 0 | 13 | 85.17 |
| COMMERCE Includes:Financial Functionality; Warehouse Management System; Transportation Management and Logistics; | 126 | 0 | 0 | 126 | 0 | 0 | 0 | 0 | 0 | 67 | 0 | 59 | 80.79 |
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Supplier Relationship Management (SRM) is a relatively new way of categorizing software–born out of the concept that you have customer relationship management (CRM) systems for managing customer-facing processes, enterprise resource planning (ERP) systems for internal processes and SRM for both supplier-facing processes and managing the supply base. The heart of SRM is sourcing and procurement, which differ from their internally-focused ERP counterparts primarily in that the SRM modules have a much greater emphasis on integrating and connecting with the suppliers. SRM also includes interactions with the supply base throughout the full lifecycle of processes from design through to fulfillment, manufacturing, and settlement.

*To learn more about criteria rating definitions please consult the Supply Chain Management (SCM) Rating Guide
| Module | Total Criteria | eGPS by Adexa | Lowest Rated Competitor for Supply Chain Management (SCM) | Highest Rated Competitor for Supply Chain Management (SCM) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| DESIGN Includes:Concept and Requirements Definition Collaboration; Design collaboration; | 32 | 0 | 0 | 32 | 0 | 0 | 0 | 0 | 0 | 11 | 3 | 18 | 74.69 |
| SOURCING Includes:Commodity Management; Supplier Management; RFx and Bid Management; Contract Management; Risk, Liability, and Flexibility Management; | 183 | 15 | 5 | 163 | 9.29 | 0 | 0 | 0 | 0 | 116 | 19 | 48 | 82.02 |
| PROCUREMENT Includes:Catalog Management; MRP-driven Procurement; Reverse Auctions; Requisition-Driven Procurement; Procurement Reporting; Prices, Discounts, Cost Management; and other | 155 | 0 | 0 | 155 | 0 | 0 | 0 | 0 | 0 | 132 | 8 | 15 | 93.48 |
| FULFILLMENT Includes:Inventory Management; Returns Management; | 10 | 6 | 0 | 4 | 60 | 0 | 0 | 0 | 0 | 9 | 0 | 1 | 97 |
| MANUFACTURING Includes:Quality; Engineering Change Order (ECO) Management; | 22 | 0 | 0 | 22 | 0 | 0 | 0 | 0 | 0 | 16 | 6 | 0 | 83.64 |
| SETTLEMENT Includes:Reconciliation; Advanced Settlement Functionality; | 8 | 0 | 0 | 8 | 0 | 0 | 0 | 0 | 0 | 7 | 0 | 1 | 96.25 |
| UTILITIES Includes:Project Management; Bill of Material (BOM) Explosion; Product, Project Budget, and Cost Management; | 10 | 1 | 1 | 8 | 14 | 0 | 0 | 0 | 0 | 9 | 0 | 1 | 92 |
| INFRASTRUCTURE Includes:Integration Infrastructure; General Infrastructure Functionality; | 22 | 14 | 0 | 8 | 71.82 | 0 | 0 | 0 | 0 | 20 | 0 | 2 | 94.55 |
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Demand management systems today have moved beyond the narrow concept of statistical forecasting to encompass both global and cross enterprise trading partner processes. In addition, the real-time nature of today’s business requires that rapid feedback from markets and adjustments to demand assumptions are propagated through the supply chain to improve delivery and cost performance. Demand management means identifying and creating demand (marketing, merchandising, and promoting), modeling (forecasting, pricing, and life cycle planning), and collaborating (communicate, simulate, and create consensus) with the network of trading partners. It also means evaluating results and creating learning cycles where the market, including geographic, demographic, and economic assumptions are evaluated and improved upon to constantly improve the performance of the chain.

*To learn more about criteria rating definitions please consult the Supply Chain Management (SCM) Rating Guide
| Module | Total Criteria | eGPS by Adexa | Lowest Rated Competitor for Supply Chain Management (SCM) | Highest Rated Competitor for Supply Chain Management (SCM) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| PROMOTION PLANNING Includes:Create promotion plan by product, channel, or customer; Evaluate previous promotions based on multi-dimension criteria or confidence factors, history, etc.; Promotion creation; Evaluate against constraining or conflicting forecast events or activities; Promotion performance and effectiveness analysis, including promotion, channel, sales personnel, and real-time feedback; Rule-based promotional data creation; and other | 12 | 12 | 0 | 0 | 100 | 0 | 0 | 0 | 0 | 12 | 0 | 0 | 100 |
| PRICING AND PROFIT OPTIMIZATION Includes:Input pricing rules such as list prices, promotions, discounts, and specific quoting rules; Evaluate pricing history and profit by criteria such as market or product family through item level and customer; Market segmentation and demographic data evaluation for understanding pricing patterns and thresholds; Ability to input product ABC data to understand costs and activity drivers to create true costs; Price elasticity analysis and evaluation for determining the impact of pricing on long-term demand and life cycle patterns; Ability to input and evaluate external factors for price such as economics, competitive pricing, and weighting factors; and other | 10 | 8 | 0 | 2 | 80 | 0 | 0 | 0 | 0 | 5 | 0 | 5 | 80 |
| FORECASTING Includes:Forecasting Requirements; Forecasting Algorithms; | 30 | 27 | 0 | 2 | 90 | 0 | 0 | 0 | 0 | 27 | 0 | 2 | 90 |
| MERCHANDISE PLANNING Includes:Evaluates or creates merchandise plan by trading partner; Creates a category plan; Creates assortment planning; Creates investment buy analysis; Inputs demographic analysis from various sources; Inputs or creates micro-merchandising plans and templates; and other | 12 | 3 | 0 | 9 | 25 | 0 | 0 | 0 | 0 | 1 | 0 | 11 | 8.33 |
| LIFE CYCLE PLANNING Includes:Creates product life cycle phases to plan events, such as pilot, new product introduction, engineering change order, and end-of-life; Identifies products with effectivity dates, shelf life, and perishability; Integrates event planning activities, such as launch and promotion; Creates and manages product families, product upgrades, and complementary offerings; Sells targets for various phases of the product's life pricing, volumes, enhancements, or special packaging for geographic or demographic markets; Models and correlates demand or consumption patterns to product life cycle phases by using pattern recognition or neural network types of technologies); and other | 10 | 6 | 0 | 4 | 60 | 0 | 0 | 0 | 0 | 6 | 0 | 4 | 60 |
| CONSENSUS PLANNING Includes:Creates planning environments for each business organization, including marketing, finance, sales, operations, and planning; Side-by-side comparisons of each forecast input; Evaluates forecast history by user or department and applies or validates accuracy measures; Rates and recommends forecasts based on past performance; Creates peer-to-peer and hierarchal structures to link users by role or chain-of-command; Grants access and participation to plan assumptions and numbers; and other | 9 | 9 | 0 | 0 | 100 | 0 | 0 | 0 | 0 | 9 | 0 | 0 | 100 |
| COLLABORATIVE PLANNING Includes:Access through hosting or online sessions between trading partners, customers, and suppliers; Generates multidimensional demand views by product, by supplier, and by customer; Provides a multiline plan (MRP format) with schedules, demands, variances, and allows joint simulations; Generates alerts and sends to appropriate trading partners, based on demand and assumption changes; Evaluates multidimensional performance by channel, customer, and supplier; Integrates with trading partner, including carrier, supplier, and customer planning systems using Web-based standards such as XML; and other | 9 | 9 | 0 | 0 | 100 | 0 | 0 | 0 | 0 | 9 | 0 | 0 | 100 |
| S&OP Includes:Creates multiple line-item plans with multiple dimension views, including marketing, sales, distribution, and manufacturing, and can highlight their conflicts and constraints; Evaluates plans by variables, including most feasible, most profitable, allocations to high priority customers, and other customer service targets; Adjusts forecasts and reevaluates plans in real time; Adjusts firm orders; Optimizes supply chain activities, such as production plans and delivery scenarios; Measures the performance of various plans using performance goals and past history; and other | 9 | 9 | 0 | 0 | 100 | 0 | 0 | 0 | 0 | 9 | 0 | 0 | 100 |
| VMI REPLENISHMENT Includes:Automatically generates replenishment order; Evaluates and predicts consumption patterns and generates replenishment alerts and orders; Sends alerts on automatic replenishment products that are discontinued; Integrates customer inventory levels at warehouse or at store with POS data; Views current data, such as quantity on hand; Generates alerts for reorder points; and other | 10 | 10 | 0 | 0 | 100 | 0 | 0 | 0 | 0 | 5 | 5 | 0 | 70 |
| EVENT PLANNING Includes:Identifies events by product channel, date, and holiday names; Creates financial targets and budgets; Plans specific offerings, such as event-only packaging, complimentary offering, and pricing; Plans special handling issues around events; Develops analysis on competitive pricing and performance data to set event targets; Creates sales plans for execution with sales targets, for events by territory, channel, sales person, and product manager; and other | 9 | 6 | 0 | 3 | 66.67 | 0 | 0 | 0 | 0 | 9 | 0 | 0 | 100 |
| METRICS AND REPORTING Includes:Metrics; Reporting; | 8 | 8 | 0 | 0 | 100 | 0 | 0 | 0 | 0 | 8 | 0 | 0 | 100 |
| DEMAND MANAGEMENT SYSTEMS ARCHITECTURE Includes:Input, create, and update product structures, including product families, component BOM's, and recipes; Create complementary or substitute product structures; Create calendars from years, days, and hours; Create planning-only constructs, planning BOM's, and calendars; Apply time phasing, effectivity dates, and other identification to various fields; Upload and download spreadsheet inputs; and other | 19 | 19 | 0 | 0 | 100 | 0 | 0 | 0 | 0 | 19 | 0 | 0 | 100 |
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Supply Chain Analytics encompases both Supply Chain Event Management (SCEM) and Supply Chain Optimization (SCO). This software allows individuals within the supply chain network to detect if their are problems within the processes and nodes within the supply chain by giving users "what-if" analysis within the SCEM and also to allow users to know how to optimize either the whole supply chain, inventory or transportation routes and loads.
Supply Chain Analytics also encompases supply chain planning, where individuals within the supply chain can plan events within the supply chain, whether this be a pure distribution operation, a manufacturing operation where goods are sources or a mix of both distribution and manufacturing.

*To learn more about criteria rating definitions please consult the Supply Chain Management (SCM) Rating Guide
| Module | Total Criteria | eGPS by Adexa | Lowest Rated Competitor for Supply Chain Management (SCM) | Highest Rated Competitor for Supply Chain Management (SCM) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| SUPPLY CHAIN OPTIMIZATION Includes:Supply Chain Network Optimization; Transportation Network Optimization; Inventory Management Optimization; | 65 | 42 | 0 | 23 | 64.62 | 27 | 6 | 11 | 52.77 | 48 | 2 | 15 | 91.23 |
| SUPPLY CHAIN EVENT MANAGEMENT Includes:Monitor and Resolve; Integration; Business Intelligence and Reporting; Business Applications Catalogue; Data Management; Architecture; and other | 75 | 60 | 6 | 9 | 84.8 | 0 | 0 | 0 | 0 | 68 | 2 | 5 | 93.33 |
| PRODUCTION AND SUPPLY PLANNING Includes:Strategic Supply Chain Planning; Operational Planning; Procurement Collaboration; Order Management, Fulfillment, and Channel Integration; Utilities for Planning Systems; Systems Integration; and other | 117 | 110 | 1 | 6 | 94.53 | 0 | 0 | 0 | 0 | 109 | 0 | 8 | 96.24 |
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A distributed order management system is a unique supply chain application. Generally it cannot function as a stand-alone solution but depends on integration with other systems to perform its functions. It is as much a technology as an application. Why would a firm engage in the implementation of such a solution? Because, today's order execution and fulfillment requires integration across multiple enterprises. Thus, firms need to implement software that enables business processes and data integration in heterogeneous business and systems environments.

*To learn more about criteria rating definitions please consult the Supply Chain Management (SCM) Rating Guide
| Module | Total Criteria | eGPS by Adexa | Lowest Rated Competitor for Supply Chain Management (SCM) | Highest Rated Competitor for Supply Chain Management (SCM) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| ORDER PROMISING Includes:Available to promise (ATP) across multiple databases; Configuration management across multiple databases; Configuration management integrates to multiple unique bills of material (BOM); Integration to demand and replenishment orders; | 4 | 4 | 0 | 0 | 100 | 0 | 0 | 0 | 0 | 4 | 0 | 0 | 100 |
| INVENTORY MANAGEMENT AND VISIBILITY Includes:Provide inventory visibility and status; Work in progress (WIP) ability, including the ability to peg items in a WIP scenario up to specific orders; Provide line-by-line inventory status of WIP; Integrate to warehouse management systems for visibility to unique pick and packing instructions; Identify specific line item issues; Provide status to various constituencies such as trading partners and order administration; and other | 6 | 6 | 0 | 0 | 100 | 0 | 0 | 0 | 0 | 5 | 0 | 1 | 83.33 |
| SOURCING Includes:Decompose an order and identify the source or supplier for each item; Integration to supplier relationship management (SRM) or EDI system to parse and send orders; Parse orders by specific business, supplier, or sourcing policies; Dynamically source if a selected site is unable to fulfill an order; Integrate to the purchasing system to provide policies and suppliers; | 5 | 5 | 0 | 0 | 100 | 0 | 0 | 0 | 0 | 5 | 0 | 0 | 100 |
| EXECUTION VISIBILITY Includes:Trace and track orders through the manufacturing process; Trace and track orders through multiple carriers and in transit; Receive real-time data from various data collection systems such as radio frequency identification (RFID), bar coding, internet, or wireless transactions; | 3 | 2 | 0 | 1 | 86.67 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 100 |
| INBOUND AND ASSEMBLY COORDINATION OR MULTI-SITE STAGING Includes:Ability to peg an order across enterprises and BOMs; Integrate with various transportation solutions to synchronize orderly pick-up and delivery to final coordination site in order of assembly or order order requirements; Integrate with manufacturing systems to provide ship status; | 3 | 3 | 0 | 0 | 100 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 100 |
| SHIPPING AND OUTBOUND MANAGEMENT Includes:House or maintain shipping and order instructions like ship to consolidation center, drop ship, special handling, and carrier; Integrate with transportation management system to provide data for supporting load management; Create shipment confirmation; Integrate with international trade logistics system to feed data such as country of origin; Integrate with transportation solutions to schedule pick up; Shipment visibility across multiple channels; and other | 6 | 4 | 2 | 0 | 80 | 0 | 0 | 0 | 0 | 6 | 0 | 0 | 100 |
| OM-SPECIFIC TECHNOLOGY Includes:Distributed network architecture--code modules are distributed and able to synchronize with each other; Web services architecture; Role-based application views; Workflow design and management; Event management architecture; Integration to heterogeneous sources and performance data translations such as EDI to XML; and other | 10 | 5 | 0 | 5 | 68 | 0 | 0 | 0 | 0 | 10 | 0 | 0 | 100 |
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Considering some of the largest corporations in the world actually make not only their profit margins, but also form a two-to-ten year customer relationship from the service component of their business, the importance of service planning and management cannot be overlooked. As we know, customers may not buy from a firm again--regardless of the attractiveness of the product--if the service component of the relationship is not optimal. Service parts planning is a module designed to enable the creation of service centers, depots, and the positioning of the appropriate inventory and workforce capacity to meet outbound customer service requirements. This module can be a stand-alone software solution, a web-based network solution, or a module within a service and maintenance solution. It can integrate with service contract and maintenance agreement systems as well as maintenance systems--but it is not intended to play the role of those solutions. There is significant complexity on positioning service parts to support customers and meet service-level targets. The business benefits are significant both in cost management and customer satisfaction.

*To learn more about criteria rating definitions please consult the Supply Chain Management (SCM) Rating Guide
| Module | Total Criteria | eGPS by Adexa | Lowest Rated Competitor for Supply Chain Management (SCM) | Highest Rated Competitor for Supply Chain Management (SCM) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| PLANNING Includes:Network Design; Parts Planning; | 16 | 12 | 1 | 3 | 77.5 | 0 | 0 | 0 | 0 | 15 | 0 | 1 | 95 |
| SERVICE DELIVERY AND EXECUTION Includes:Integrate with call center system for dispatching requirements; Service response prioritization and optimization; Allocation of scarce parts; Dispatch; | 4 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 3 | 0 | 1 | 80 |
| WORKFORCE OPTIMIZATION Includes:Work force skills assessment; Route planning to create optimized routes for supporting service levels; | 2 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 1 | 85 |
| LOGISTICS TRANSPORTATION AND REVERSE LOGISTICS Includes:Returns management; Asset recovery planning; Return material authorization; Repair center scheduling; Integrate with asset tracking systems; Recycle management; and other | 9 | 0 | 0 | 9 | 0 | 0 | 0 | 0 | 0 | 9 | 0 | 0 | 100 |
| ANALYTICS AND REPORTING Includes:Revenue analysis and reporting; Route diagnostics and metrics; Service level costing analysis; Service level metrics reporting; Inventory turns/cost metrics reporting; Transportation costs metrics reporting; and other | 11 | 1 | 3 | 7 | 20 | 0 | 0 | 0 | 0 | 11 | 0 | 0 | 100 |
| UTILITIES Includes:Integration to corporate and customer systems; Integration to data collection systems for item location and inventory status; Service planning bill of material creation and management; Collaboration integration with service provider; Collaboration integration with repair depots; Dynamic workflow management; and other | 10 | 4 | 2 | 4 | 48 | 0 | 0 | 0 | 0 | 9 | 0 | 1 | 97 |
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This category defines the technical architecture of the product, and the technological environment in which the product can successfully run. Criteria include product and application architecture, software usability and administration, platform and database support, application standards support, communications and protocol support and integration capabilities. Relative to the other evaluation criteria, best practice selections place a lower relative importance, on the product technology category. However, this apparently lower importance is deceptive, because the product technology category usually houses the majority of the selecting organization's mandatory criteria, which usually include server, client, protocol, and database support, application scalability and other architectural capabilities. The definition of mandatory criteria within this set often allows the client to quickly narrow the long list of potential vendors to a short list of applicable solutions that pass muster relative to the most basic mandatory selection criteria. During the process of product selection a great deal of attention is given to the functional capabilities of the software being evaluated. While this aspect is obviously important, ignoring the technical mechanisms by which the software actually operates can be fatal to a project.

*To learn more about criteria rating definitions please consult the Supply Chain Management (SCM) Rating Guide
| Module | Total Criteria | eGPS by Adexa | Lowest Rated Competitor for Supply Chain Management (SCM) | Highest Rated Competitor for Supply Chain Management (SCM) | |||||||||
| Criteria Summary | Module Rating | Criteria Summary | Module Rating | Criteria Summary | Module Rating | ||||||||
| Sup* | NS* | Oth* | Sup* | NS* | Oth* | Sup* | NS* | Oth* | |||||
| ARCHITECTURE Includes:Data Integration Technologies; Messaging Protocols; Device Interfaces; Architectural Foundation; Web Enablement; Organizational Structure; and other | 254 | 176 | 8 | 70 | 76.18 | 0 | 0 | 0 | 0 | 220 | 0 | 34 | 93.19 |
| USER INTERFACE Includes:User Configurability; Workstation; | 23 | 19 | 0 | 4 | 82.61 | 0 | 0 | 0 | 0 | 22 | 0 | 1 | 98.26 |
| PLATFORMS Includes:Database; Servers; Client; | 25 | 14 | 0 | 11 | 56 | 0 | 0 | 0 | 0 | 18 | 0 | 7 | 72 |
| APPLICATION TOOLS Includes:Application development tools; Application management tools; Process Modeling and Updating; Business Model Generation; | 21 | 18 | 0 | 3 | 89.05 | 0 | 0 | 0 | 0 | 21 | 0 | 0 | 100 |
| REPORTING Includes:Reports available online; Local report printing (not centralized printing and distribution); Ad hoc inquiry capability from within the ERP product; Active or inactive status; Remote printing; UCC standard barcode readable labeling; and other | 6 | 5 | 0 | 1 | 83.33 | 0 | 0 | 0 | 0 | 5 | 0 | 1 | 93.33 |
| Sup | - Supported. |
| NS | - Not Supported. |
| Oth | - Aggregate of other ratings. |
| Rating | Value | Description |
| Add-on Partner | 80 | Supported via add-on products offered by partners |
| Customization | 40 | Supported via customization (changes to the source code) |
| Future Release | 20 | Supported in a future release |
| Modification | 70 | Supported via modification (screen configurations, reports, GUI tailoring, etc.) |
| Not Supported | 0 | Unsupported |
| Supported | 100 | Supported as delivered out-of-the-box |
| Supported by Partner | 95 | Supported via an integrated partner solution |
| Third Party Support | 60 | Supported via an existing third party solution |
| Unrated | 0 | The vendor or provider has not yet submitted information for a rating |
|
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