index \\ Business Process Management (BPM) \\ Macronetics Automate BPM \\ Ideal Customer Profile

Ideal Customer Profile
Business Process Management (BPM) Competitor Rating Analysis for Automate BPM

What would the ideal customer’s requirements be for Automate BPM by Macronetics in the Business Process Management (BPM) space? The following graphs profile a basic, high-level impression of how Macronetics targets its solution versus real competitors and the industry average.

To gain a more complete understanding of how Automate BPM by Macronetics will support your individual requirements, TEC strongly recommends that you perform a detailed analysis using your own priorities with TEC’s online decision support tool or purchase The Business Process Management (BPM) Software Evaluation Report

The Software Evaluation Report provides extensive information about vendor or provider capabilities. Covering everything in TEC's comprehensive model for Business Process Management (BPM), this Software Evaluation Report is invaluable toward RFI and business requirements research.

The graphs below were developed as a high-level competitive rating analysis of Automate BPM by Macronetics. They display the standard scores of the vendors solution, as determined through TECs default Business Process Management model. The graphs reflect 610 functional, technical, and business criteria.

Overall

Buy the Business Process Management Software Evaluation Report to uncover the details of this analysis.

The first graph is an overview of the main modules in the knowledge base, while the rest of the graphs display the submodules within the Business Process Management hierarchy. To put this vendors solution in perspective, these graphs provide three sets of competitve data benchmarks.

	Automate BPM Rating displays the level of support for functionality and services provided by Automate BPM by Macronetics.
	Average Competitor Rating displays the average level of support for functionality and services provided by all of the vendors within TECs knowledge base.
	Competitor with the Lowest Rating is a real product or service solution. It indicates the overall lowest level of support for functionality or services (based on TECs model of Business Process Management solutions).
	Competitor with the Highest Rating is a real product or service solution. It indicates the overall highest level of support for functionality or services (based on TECs model of Business Process Management solutions).

Business Process Management Main Modules

*To learn more about criteria rating definitions please consult The Business Process Management Rating Guide

Module	Total Criteria	Automate BPM by Macronetics				Lowest Rated Competitor for Business Process Management				Highest Rated Competitor for Business Process Management
		Criteria Summary			Module Rating	Criteria Summary			Module Rating	Criteria Summary			Module Rating
		Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating
PROCESS MODELING Includes:Graphical Designer; Workflow; Events; Task Allocation; Business Rules; Business Controls; and other	174	171	1	2	99.08	110	31	30	71.38	163	0	11	97.64
SECURITY MANAGEMENT Includes:Roles and Users; Role Management; User profiles; User Assignment Algorithms; Timers;	28	28	0	0	100	16	6	6	63.57	27	0	1	98.93
PROCESS COLLABORATION Includes:Check-in/Check-out; Versioning; Simulation/Validation; Export Format; Import Format;	36	27	0	9	82.78	7	24	5	22.5	33	0	3	96.94
FORM MANAGEMENT Includes:Form Types; Formatting; Tables; Action Buttons; Data Validation; Default Values; and other	41	40	0	1	98.05	24	5	12	73.17	40	0	1	98.05
WORKFLOW PORTAL Includes:To-do List; Watch List; Reports; Search and Query; Task Information; Collaboration; and other	38	38	0	0	100	18	1	19	65.26	38	0	0	100
MONITORING AND MANAGEMENT Includes:Instance Management; Workflow Initiation; Workflow Monitoring; Workflow Statistics; Audit Trails; Resource Organization; and other	33	31	0	2	98.18	16	15	2	52.73	32	0	1	99.09
PROCESS ANALYTICS Includes:Performance Data; Trend Analysis; Optimization;	12	10	0	2	95	1	8	3	13.33	12	0	0	100
PRODUCT TECHNOLOGY AND SUPPORT Includes:Technology Platform; Product Licensing; Installation; Support;	151	100	4	47	75.1	40	63	11	28.41	108	35	8	73.97

Process Modeling

Business Process Management Modules

Overall
Process Modeling
Security Management
Process Collaboration
Form Management
Workflow Portal
Monitoring and Management
Process Analytics
Product Technology and Support

Buy the Business Process Management Software Evaluation Report to uncover the details of this analysis.

The graphical representation of the workflow, which can be either information or an actual document in a business process.

Process Modeling Modules Ratings

*To learn more about criteria rating definitions please consult The Business Process Management Rating Guide

Module	Total Criteria	Automate BPM by Macronetics				Lowest Rated Competitor for Business Process Management				Highest Rated Competitor for Business Process Management
		Criteria Summary			Module Rating	Criteria Summary			Module Rating	Criteria Summary			Module Rating
		Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating
GRAPHICAL DESIGNER Includes:Workflows can be graphically designed; Top-level status diagram (for business users); Detailed technical diagram (for implementers); Drag-and-drop of workflow components; Can be designed by non-technical users; Integrates with third party IDE; and other	7	6	1	0	85.71	6	1	0	85.71	7	0	0	100
WORKFLOW Includes:Workflow Engine; Workflow Design; Workflow Use; Workflow Notification; Workflow Management; Workflow Reporting; and other	92	90	0	2	99.35	58	16	15	70.87	86	0	6	97.61
EVENTS Includes:Event Triggers; Automatic Events; Escalation Options;	29	29	0	0	100	20	4	5	72.41	25	0	4	94.48
TASK ALLOCATION Includes:By user; By team; By role; By workload; Push-driven; Pull-driven; and other	6	6	0	0	100	2	3	1	36.67	6	0	0	100
BUSINESS RULES Includes:Embedded scripts; Externalized rules; Third party rules engines; Driven by process data; Driven by process run-time information; Driven by due dates; and other	6	6	0	0	100	2	0	4	71.67	6	0	0	100
BUSINESS CONTROLS Includes:Controls definition; Ability to identify risks in processes; Ability to identify owner; Log an audit score; Ability to identify relationship between process steps;	5	5	0	0	100	1	4	0	20	4	0	1	94
DATA MODELING Includes:Text data type; Numeric data type; Date/time data type; Large text data type; File attachment data type; Object/generic data type; and other	10	10	0	0	100	7	1	2	84	10	0	0	100
PROCESS VARIABLE BINDING Includes:User input; External databases; Web services; API calls; Computed from other variables; Circular reference checking; and other	6	6	0	0	100	5	0	1	95	6	0	0	100
MANUAL OR USER-INITIATED TASKS Includes:Status changes; Successful rule executions; User assignment;	3	3	0	0	100	3	0	0	100	3	0	0	100
DUE DATES Includes:Multiple due dates in same process; Static due date; Dynamic due date; Based on process start time; Based on process target end time; User-defined; and other	7	7	0	0	100	3	2	2	62.86	7	0	0	100
PROCESS LINKAGE Includes:Data inheritance/mapping; Synchronous linkage (wait for child Process completion); Asynchronous linkage (child process runs independently);	3	3	0	0	100	3	0	0	100	3	0	0	100

Security Management

Business Process Management Modules

Overall
Process Modeling
Security Management
Process Collaboration
Form Management
Workflow Portal
Monitoring and Management
Process Analytics
Product Technology and Support

Buy the Business Process Management Software Evaluation Report to uncover the details of this analysis.

Control access to the content through authentication, role and directory management, access control settings, and passwords.

Security Management Modules Ratings

*To learn more about criteria rating definitions please consult The Business Process Management Rating Guide

Module	Total Criteria	Automate BPM by Macronetics				Lowest Rated Competitor for Business Process Management				Highest Rated Competitor for Business Process Management
		Criteria Summary			Module Rating	Criteria Summary			Module Rating	Criteria Summary			Module Rating
		Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating
ROLES AND USERS Includes:Process-specific roles; Global roles; Role-based access control; Just-in-time assignment; Manual assignment;	5	5	0	0	100	5	0	0	100	5	0	0	100
ROLE MANAGEMENT Includes:Define roles within repository; Assigns workflow privileges to roles; Assigns authors/users to one or multiple roles; Removes temporary role assignments; Assigns temporary roles to authors/users; Assign temporary role-based access control; and other	8	8	0	0	100	4	1	3	61.25	8	0	0	100
USER PROFILES Includes:All users allocated a unique ID; Unique user ID is never exposed to end users; Creates access controls for individuals; Creates user privileges for individuals; Creates security profiles for individuals;	5	5	0	0	100	5	0	0	100	5	0	0	100
USER ASSIGNMENT ALGORITHMS Includes:Based on user group; Based on user attributes; Round-robin; Resource levelling; Calendar-driven; Custom; and other	7	7	0	0	100	2	2	3	41.43	6	0	1	95.71
TIMERS Includes:Multiple system timers; Timer selection for system tasks; Timer selection for any task;	3	3	0	0	100	0	3	0	0	3	0	0	100

Process Collaboration

Business Process Management Modules

Overall
Process Modeling
Security Management
Process Collaboration
Form Management
Workflow Portal
Monitoring and Management
Process Analytics
Product Technology and Support

Buy the Business Process Management Software Evaluation Report to uncover the details of this analysis.

Process Collaboration Modules Ratings

*To learn more about criteria rating definitions please consult The Business Process Management Rating Guide

Module	Total Criteria	Automate BPM by Macronetics				Lowest Rated Competitor for Business Process Management				Highest Rated Competitor for Business Process Management
		Criteria Summary			Module Rating	Criteria Summary			Module Rating	Criteria Summary			Module Rating
		Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating
CHECK-IN/CHECK-OUT Includes:Workflow designers can check-in/check-out workflow documents; Workflow administrators can lock workflow documents to prevent further changes; Workflow designers can display all versions of a workflow that are available for download/check-out; Workflow designers can download a particular workflow version; Assigns comments to any particular version on check-in; Select upon checking in for a minor revision or a major revision; and other	8	7	0	1	90	1	4	3	21.25	7	0	1	93.75
VERSIONING Includes:Running instances always upgraded to the latest version; Running instances stay with old version; End user can choose which instances to upgrade; End user can choose which older versions to upgrade; End user can choose to upgrade all running instances; Upgrade occurs when new version is uploaded; and other	17	14	0	3	91.76	1	15	1	7.06	15	0	2	96.47
SIMULATION/VALIDATION Includes:Check for infinite loops; Check for circular references; Check for ability to complete the process; Check for user's ability to complete task; Perform what-if analyses;	5	4	0	1	84	3	1	1	64	5	0	0	100
EXPORT FORMAT Includes:BPMN; BPEL; Other;	3	1	0	2	46.67	1	2	0	33.33	3	0	0	100
IMPORT FORMAT Includes:BPMN; BPEL; Other;	3	1	0	2	46.67	1	2	0	33.33	3	0	0	100

Form Management

Business Process Management Modules

Overall
Process Modeling
Security Management
Process Collaboration
Form Management
Workflow Portal
Monitoring and Management
Process Analytics
Product Technology and Support

Buy the Business Process Management Software Evaluation Report to uncover the details of this analysis.

The ability to manage the forms used in BPM regarding formatting, validation and layout.

Form Management Modules Ratings

*To learn more about criteria rating definitions please consult The Business Process Management Rating Guide

Module	Total Criteria	Automate BPM by Macronetics				Lowest Rated Competitor for Business Process Management				Highest Rated Competitor for Business Process Management
		Criteria Summary			Module Rating	Criteria Summary			Module Rating	Criteria Summary			Module Rating
		Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating
FORM TYPES Includes:Individualized forms; Shared forms; Multipage forms;	3	3	0	0	100	1	1	1	40	3	0	0	100
FORMATTING Includes:Field labels can have different fonts; Field labels can have different display styles, e.g., bold, italic, or underline; Field labels can have different colors; Data fields can be aligned, e.g., left, right, or center;	4	4	0	0	100	4	0	0	100	4	0	0	100
TABLES Includes:Display data tables that are mapped to data arrays; Columns can be aligned, e.g., left, right, or center;	2	2	0	0	100	2	0	0	100	2	0	0	100
ACTION BUTTONS Includes:Users can click on buttons to initiate predefined actions; Action buttons can be enabled; Action buttons can be disabled; Action buttons can be hidden; Action Button can invoke server-side script; Action Button can invoke client-side script; and other	7	7	0	0	100	3	2	2	48.57	7	0	0	100
DATA VALIDATION Includes:Check for presence of data; Check for data validity; Notify users of specific data errors; Check required fields;	4	4	0	0	100	4	0	0	100	4	0	0	100
DEFAULT VALUES Includes:Empty fields only; Override existing data;	2	2	0	0	100	2	0	0	100	2	0	0	100
DYNAMIC FORMS Includes:Selectable options dependent on other fields on same form; Field visibility dependent on other fields on same form; Field protection dependent on other fields on same form; Selectable options dependent on other fields on other forms; Field visibility dependent on other fields on other forms; Field protection dependent on other fields on other forms; and other	6	6	0	0	100	0	0	6	70	6	0	0	100
DATA BINDINGS Includes:Automatic persistence; API calls; Computed values; External databases; Data fields on other forms; Process run-time information; and other	6	6	0	0	100	5	0	1	95	6	0	0	100
FORM LAYOUT Includes:Forms can be laid out manually; Forms are laid out automatically; Support multiple layout schemes; Can plug in user-created layout schemes; Parameter blank forms;	5	5	0	0	100	3	0	2	70	5	0	0	100
EXTERNAL FORMS Includes:Can import forms created using HTML design tools; Can use web forms hosted in other applications;	2	1	0	1	60	0	2	0	0	1	0	1	60

Workflow Portal

Business Process Management Modules

Overall
Process Modeling
Security Management
Process Collaboration
Form Management
Workflow Portal
Monitoring and Management
Process Analytics
Product Technology and Support

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A portal overview on several parts of the workflow within the business process.

Workflow Portal Modules Ratings

*To learn more about criteria rating definitions please consult The Business Process Management Rating Guide

Module	Total Criteria	Automate BPM by Macronetics				Lowest Rated Competitor for Business Process Management				Highest Rated Competitor for Business Process Management
		Criteria Summary			Module Rating	Criteria Summary			Module Rating	Criteria Summary			Module Rating
		Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating
TO-DO LIST Includes:All tasks; Overdue tasks; Daily overdue tasks; Weekly overdue tasks; Monthly overdue tasks;	5	5	0	0	100	3	0	2	68	5	0	0	100
WATCH LIST Includes:All tasks; Overdue tasks; Daily overdue tasks; Weekly overdue tasks; Monthly overdue tasks;	5	5	0	0	100	3	0	2	68	5	0	0	100
REPORTS Includes:Overdue tasks; Daily overdue tasks; Weekly overdue tasks; Monthly overdue tasks; Stalled tasks; Export to worksheet format; and other	6	6	0	0	100	0	0	6	70	6	0	0	100
SEARCH AND QUERY Includes:Users can search for tasks by task name; Users can search for tasks by workflow name; Users can search for tasks by status; Users can search for tasks by start time; Users can search for tasks by due time; Users can search for tasks by end time; and other	10	10	0	0	100	1	0	9	28	10	0	0	100
TASK INFORMATION Includes:User is notified of requirements to complete tasks; User is notified of optional action but not required to complete tasks; Tasks disappear automatically when obsolete; User can see current workflow status;	4	4	0	0	100	3	1	0	75	4	0	0	100
COLLABORATION Includes:Participants can share any number of documents within a workflow instance; Participants can post comments/messages for each workflow instance;	2	2	0	0	100	2	0	0	100	2	0	0	100
USER TIME ZONES Includes:Identify time zones; Change time zones manually; Change time zones automatically;	3	3	0	0	100	3	0	0	100	3	0	0	100
USER ACCOUNT MANAGEMENT Includes:Users can change passwords; Users can change name; Users can change time zone;	3	3	0	0	100	3	0	0	100	3	0	0	100

Monitoring and Management

Business Process Management Modules

Overall
Process Modeling
Security Management
Process Collaboration
Form Management
Workflow Portal
Monitoring and Management
Process Analytics
Product Technology and Support

Buy the Business Process Management Software Evaluation Report to uncover the details of this analysis.

These requirements show the type of monitoring that is available on the workflow and audit trails.

Monitoring and Management Modules Ratings

*To learn more about criteria rating definitions please consult The Business Process Management Rating Guide

Module	Total Criteria	Automate BPM by Macronetics				Lowest Rated Competitor for Business Process Management				Highest Rated Competitor for Business Process Management
		Criteria Summary			Module Rating	Criteria Summary			Module Rating	Criteria Summary			Module Rating
		Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating
INSTANCE MANAGEMENT Includes:Users can pause or resume instances; Users can restart instances; Users can delete instances; Users can abort instances; Users can manually override instance data;	5	5	0	0	100	2	2	1	54	5	0	0	100
WORKFLOW INITIATION Includes:Workflows can be initiated programmatically; Workflows can be excluded from manual initiation; Workflows can be initiated only by select users; Workflows can be initiated only by authenticated users; Workflows can be initiated by unauthenticated users; Workflows can be initiated through a link on an external web page; and other	6	6	0	0	100	5	0	1	95	6	0	0	100
WORKFLOW MONITORING Includes:Users can monitor the status of all workflow instances in a single view; Users can monitor status of individual workflow instances; There is a graphical monitoring console; Users can drill down from the monitoring console to see workflow instances in a particular status; Users can drill down to individual workflow instances from the graphical monitoring console; Workflow projection capabilities; and other	6	5	0	1	95	0	6	0	0	5	0	1	95
WORKFLOW STATISTICS Includes:User workload report; Instance cycle time statistics; Instance aging statistics; Workflow routes statistics; Workflow steps statistics; Workflow user statistics; and other	7	6	0	1	95.71	7	0	0	100	7	0	0	100
AUDIT TRAILS Includes:Audit trails are captured for workflow events; Audit trails are captured for user inputs on forms; Audit trails are captured for user assignments/releases; Audit trails are captured for escalation actions; Audit trails are captured for notifications; Audit trails are captured for each successful rule execution; and other	6	6	0	0	100	0	6	0	0	6	0	0	100
RESOURCE ORGANIZATION Includes:Centralized resource ownership and administration; Distributed resource ownership and administration; Organization hierarchies;	3	3	0	0	100	2	1	0	66.67	3	0	0	100

Process Analytics

Business Process Management Modules

Overall
Process Modeling
Security Management
Process Collaboration
Form Management
Workflow Portal
Monitoring and Management
Process Analytics
Product Technology and Support

Buy the Business Process Management Software Evaluation Report to uncover the details of this analysis.

Types of analytics that can be performed on the business processes.

Process Analytics Modules Ratings

*To learn more about criteria rating definitions please consult The Business Process Management Rating Guide

Module	Total Criteria	Automate BPM by Macronetics				Lowest Rated Competitor for Business Process Management				Highest Rated Competitor for Business Process Management
		Criteria Summary			Module Rating	Criteria Summary			Module Rating	Criteria Summary			Module Rating
		Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating
PERFORMANCE DATA Includes:Duration of each workflow step; Number of revisits to each workflow step;	2	2	0	0	100	1	1	0	50	2	0	0	100
TREND ANALYSIS Includes:Activity volume; Task closing rate; Overdue volume; Overdue duration; Task duration;	5	5	0	0	100	0	2	3	12	5	0	0	100
OPTIMIZATION Includes:Bottleneck detection; Automatic workflow reconfiguration based on historical data; Predictive analysis of workflow performance; Automatic adjustment of participant assignments to remove bottlenecks; Workflow critical path analysis;	5	3	0	2	88	0	5	0	0	5	0	0	100

Product Technology and Support

Business Process Management Modules

Overall
Process Modeling
Security Management
Process Collaboration
Form Management
Workflow Portal
Monitoring and Management
Process Analytics
Product Technology and Support

Buy the Business Process Management Software Evaluation Report to uncover the details of this analysis.

This category defines the technical architecture of the product, and the technological environment in which the product can successfully run. Criteria include product and application architecture, software usability and administration, platform and database support, application standards support, communications and protocol support, and integration capabilities.

Product Technology and Support Modules Ratings

*To learn more about criteria rating definitions please consult The Business Process Management Rating Guide

Module	Total Criteria	Automate BPM by Macronetics				Lowest Rated Competitor for Business Process Management				Highest Rated Competitor for Business Process Management
		Criteria Summary			Module Rating	Criteria Summary			Module Rating	Criteria Summary			Module Rating
		Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating	Sup*	NS*	Oth*	Module Rating
TECHNOLOGY PLATFORM Includes:Standards Compliance; Databases; Application Architecture; Designer OS; Web Browser; Portal; and other	65	47	4	14	80.46	18	42	4	28.92	52	10	3	82.62
PRODUCT LICENSING Includes:Licensing Components; Licensing Terms;	8	7	0	1	96.25	2	2	0	25	7	1	0	87.5
INSTALLATION Includes:Time Frame; Documentation; Support; Third Party Products; Acceptance Testing; Tested Environments; and other	28	26	0	2	97.86	13	2	3	51.07	19	5	4	74.29
SUPPORT Includes:Trials or Evaluations; Service Level Agreements (SLA); Vendor Certification of Components; Services; Training Courses; Globalization; and other	50	20	0	30	52	7	17	4	15.6	30	19	1	60.4

Business Process Management Rating Guide

Sup	- Supported.
NS	- Not Supported.
Oth	- Aggregate of other ratings.

Rating	Value	Description
Customization	30	Supported via customization (changes to the source code)
Future Release	20	Supported in a future release
Modification	70	Supported via modification (screen configurations, reports, GUI tailoring, etc.)
Not Supported	0	Unsupported
Supported	100	Supported as delivered out-of-the-box
Third Party	50	Supported via a third party solution
Unrated	0	The vendor or provider has not yet submitted information for a rating

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Ideal Customer Profile Business Process Management (BPM) Competitor Rating Analysis for Automate BPM

Business Process Management Modules

Business Process Management Main Modules

Business Process Management Modules

Process Modeling Modules Ratings

Business Process Management Modules

Security Management Modules Ratings

Business Process Management Modules

Process Collaboration Modules Ratings

Business Process Management Modules

Form Management Modules Ratings

Business Process Management Modules

Workflow Portal Modules Ratings

Business Process Management Modules

Monitoring and Management Modules Ratings

Business Process Management Modules

Process Analytics Modules Ratings

Business Process Management Modules

Product Technology and Support Modules Ratings

Ideal Customer Profile
Business Process Management (BPM) Competitor Rating Analysis for Automate BPM